Key Codification Contacts

This article will share the best ways to reach out to CivicPlus® when you encounter issues or have questions.

Issue or Concern	Preferred Contact Method
Supplementation Supplement errors	Email Municode Ordinances Administration
Graphics, images, or tables issues Missing Code or PDF files Files cannot be opened	Email Online Code Hosting Support
Accounting questions Invoice questions	Email Municode Accounting
Codification process Recodification process Legal Review process Features Products General questions	Email Codification Customer Success
Self-Publishing Software assistance	Email Self-Publishing Software Support
Get additional copies or code books for your codes	Email Municode Distribution Get a Digital or Print Copy of a Code

Note:
For all other questions and requests, please email the Codification Customer Success Team or contact Support through our online Support form.