The Online Code Hosting and SeeClickFix 311 CRM Card integration is a light integration that allows for a ConcernOnline Code Hosting (formerly MunicodeNEXT) code landing page. When users click the View button on the Concern/Request card, they are directed to your municipality's SeeClickFix 311 CRM (formerly SeeClickFix) website, where they can submit a resident service request.
This article will show you how to use the Online Code Hosting and SeeClickFix 311 CRM Card integration.
Important Notes
To use this integration, your organization must have an Online Code Hosting instance and our SeeClickFix 311 CRM solution.
Please contact our Support team to set up this integration. Support will link your online code and SeeClickFix 311 CRM website.
Submit a Concern or Request from the Code Library
Click the View button within the Concern/Request card
You will be directed to your municipality's SeeClickFix 311 CRM website, where a new concern or request can be submitted
Note:
Your linked SeeClickFix 311 CRM website may appear different from the one depicted based on your municipality's chosen views, integrations, and categories.
