The following steps can be used to add an occupant to a violation record. This applies when the customer does not use the building and suite property record process. This method lets users identify an occupant linked to the violation case record. Users can then print letters and notices for that occupant. This means users do not have to create separate buildings and suites for each parcel record. Examples of these are apartments or similar units.
Instructions
Sign in to your site
Navigate to Code Enforcement, Violations, and select List
Search for and select the violation
Open or Close Search Box: When you click on this option, the window will expand to view the “violations search parameters”. Here you can search for specific keywords
Violation # (Number): Click on the violation # (number) link to open the violation record
Under the Violation tab, locate and click inside the Building or Suite ID field
Locate the Occupant Information section. The name and address fields will now be editable. Insert the Name and mailing Address of the occupant. If the occupant's information matches the owner’s, you can select the Click here link. This will automatically populate the information
Note:
For the mailing address, ensure the format is: Street number Street name, City, State, ZIP Code. The address must be formatted this way in order for it to function correctly.
Example: 1 Main Street, St. Joseph, MO 00001.
The email and phone are not required.
Locate and click the Save Violation button to save the record
For printing any letter or notice, the entered occupant will be available. Find them in the printer dialog window, under the Select Addressee or Receiver drop-down list
