Adjust Fees and Fines

Important Note:

Changes to fee or fine records can directly impact related invoices and payments. Editing amounts or dates may alter balances, payment records, and reports. Be especially careful when updating the date a fee or fine was entered. The fee or fine date should never be later than the date of a payment linked to it. Doing so can cause payment records to display incorrectly and lead to reporting issues.

1. Sign in to your site

2. Click the Permitting System menu:

   

3. Click List:

   

4. Select the record you wish to modify:

   

5. Click Edit (Permitting & Project Systems only):

6. Click the Fees tab:

7. Click the Add or Edit Fee Charges URL:

8. To change a Date, select the calendar for the fee or fine and choose a new date:

9. If needed, adjust the Amount:

   Note:

   If the amount field will not allow you to edit, it means the fee or fine is associated with an invoice and/or a payment. You will not be able to adjust the amount unless the entire invoice and/or payment associated with the fee is voided.

10. Select the Change Amounts & Dates button to save the changes:

11. Click the Exit Fees button:

    Note:

    Do not click the Save Fees button, or it will wipe out the changes just completed.

Supporting Articles

• Void/Reverse Payments, Invoices, & Fees

• Create an Invoice