Apply for a Permit on the Citizen Portal

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This article shows how to easily fill out a permit application. This is done on the Citizen Portal. The article will guide users through each step. This helps them quickly complete and submit their application online. This makes the whole process smoother and easier.

Instructions

  1. Log in to the portal and select Apply for a PermitThe citizen Portal dashboard displays navigation options. The apply for a permit option is highlighted

  2. On the permitting home page, users can search for the Permit Type or Permit Application and Use they want to apply for. Click the Apply Online link to begin the applicationThe permitting homepage displays various permit types and online application options. The apply online link is highlighted.

    Note:

    If the permit requires any documentation to be uploaded, the user will want to have that ready.

  3. In Step 1, change the Permit Type and Permit Use, if needed Drop-down menus for selecting permit type and use in a permit application process.

  4. In Step 2, search for the specific location of the permit, and click Generate Search ResultsA land records search form’s fields with its ‘Generate Search Results’ button highlighted.

  5. View the search results. Then, select the Parcel Number link for the correct locationA table displaying parcel numbers and addresses, highlighting a parcel number.

  6. In Step 3, click the Create button to generate the permit applicationInstructions for completing an application, highlighting the create button step.

  7. In Step 4, fill out the permit application. When finished, click the Save buttonA commercial building permit application form with a highlighted save button at the bottom.

    • Property Owner Information

      • Email Address: Enter the property owner’s email address. This may be used for application updates or questions

      • Phone Number: Enter the property owner’s primary phone number

      • Cell Phone: Enter the property owner’s mobile phone number, if different from the primary phone number

    • Project Information

      • Project Name: Enter a name to identify the project

      • Master Plan Number: Enter the master plan number associated with the project, if applicable

      • Describe Scope of Work: Describe the work being proposed

      • Contract Amount: Enter the total estimated cost of the project

      • Total Square Feet: Enter the total square footage included in the project

      • Estimate Project Start Date: Select the expected date construction will begin

      • Estimate Project End Date: Select the expected date construction will be completed

      • Type of Construction: Select the construction type of the project

      • Building Height: Enter the height of the building, measured in feet

      • Stories: Enter the total number of stories for the building

      • Sprinklered: Indicate whether the building will be equipped with a fire sprinkler system

      • Fire District: Enter the fire district that serves this project location

    • Utilities

      • Water: Select whether the project will connect to a city or private water source

      • Sewer: Select whether the project will connect to a city or private sewer source

    • Contractor Information

      • Name: Enter the contractor’s full legal name

      • Cell Phone Number: Enter the contractor’s mobile phone number

      • E-Mail: Enter the contractor’s email address

      • State Contractor’s License Number: Enter the contractor’s state-issued license number

      • Expiration: Enter the expiration date of the contractor’s license

    • Certification

      • Signature: By signing, I hereby certify that I have the authority to make the foregoing application, that the information given is correct, and that all construction will comply with the Municipal’s ordinances. The structure shall not be occupied or used until a final certificate of occupancy or use has been issued

      • Date Signed: Enter the date the application is signed

  8. Step 5 allows you to upload any applicable documentation for the permit by clicking the Click here to attach files to the case record link Instructions for attaching files or documents to a case record with a clickable link highlighted.

    • The available file types are available to upload: JPG, PDF, PNG, GIF, TIF, DOC, DOCX, PPT, PPTX, XLS, XLSX, TXT, EML, MBOX, MSG, OGG, MP3, WMA, WAV, MP4, MKV, AVI, MPEG, WEBM, MOV, ZIP

  9. On Step 6, click Complete ApplicationInstructions for completing an application. The submit button is highlighted.

    Note:

    If you successfully complete the application process, a permit application number will be generated. Additional options will be available to select based on your needs:

    The screen shows a newly created permit application number with instructions for viewing a permit application's status.

    • Click on My Dashboard to return to your dashboard.

    • Click on Permits Directory to create another application.

    • Click on Complete Application to continue working on updates to this application.

  10. Step 7 allows you send a message to the signatory user of the permit, or anyone who has sent you a message in the permit routing.  Use this step if neededA message interface for permit application communication with user details and subject line.