Make a Payment on the Citizen Portal

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Public users are required to register and have an approved account in the portal.

Instructions

  1. Sign in to your site

  2. Select Make a PaymentCitizen portal dashboard displaying navigation options. The make a payment option is highlighted.

  3. Search for and find the invoice you wish to payA payment interface showing a highlighted invoice number input field.

  4. Click the Submit button

    A payment interface showing invoice number input and a submit button for processing payments.

  5. Review the Payment Details pagePayment details, including fees, invoices, and total amounts for processing payments.

  6. Click Print to print a summary of the invoice before making a payment, if you’d like

    Payment details, including fees, invoices, and a print option for documentation.

  7. Click the Make Payment buttonblue Make Payment button at bottom left of screen.

  8. Double-check payment details and click Confirmblue Confirm button at bottom of screen.

  9. Fill out payment information

  10. Select Print Receipt on the confirmation page, if needed Print Receipt button at bottom of screen.