Create & Manage Certificates

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The Asset Management, Permitting, Projects, and Fire and Safety Inspection modules let all users add and view certificates in the system.

Important Notes:

  • The system will show a warning if a user tries to create a certificate on a permit record without a final inspection in pass status. The inspection must be created and marked as passed. However, the user can choose to override this process:A warning message about creating a certificate for an unapproved application.

  • The data displayed will vary from module to module. Learn more about Records Lists.

Create a Certificate

  1. Sign in to your site

  2. Navigate to Permitting System, and click List:Permitting system and List navigation options for users.

  3. Search for and select a record from the list:A permit search interface displaying options and results for building permits.

  4. Click Edit (Permitting & Project Systems only):Permit details showing application number, type, and amount due for drywall work. The edit button is highlighted.

  5. Select the Certificates tab:Permit editing interface showing certificates issued and related actions available. The certificates tab is highlighted.

  6. Click Add New:Permit editing interface showing the amount due and option to add new certificates.

  7. The system will assign a Certificate # to the record, select the certificate Type:A certificate data entry form with fields for certificate number, date, and signatory details.

  8. Enter the Date the certificate was issued, and if the certificate Expires, enter an expiration date:Form fields for certificate data, including certificate number, date, and expiration date.

  9. Select to whom the certificate should be Addressed To:A certificate data entry form with highlighted fields for address and signatory selection.

  10. If you want the certificate number to match the permit number on the printed certificate, enter the permit number in the Print Certificate # (number) field:A certificate data entry form with a highlighted field for printing the certificate number.

    Note:
    You may need to contact Support to enable this feature.

  11. Enter any Comments or Notes you need to appear on the certificate:A certificate data entry form with highlighted fields for comments and notes.

  12. Select the Signatory and Signatory Title. This is the signature and title that will appear on the certificate:A certificate data entry form with fields for employee and title selection highlighted.

    Note:
    You must supply an electronic signature for this to apply to the certificate.

  13. Click Save Certificate:A certificate data entry form with a highlighted 'Save Certificate' button for submission.


Print a Certificate

  1. Sign in to your site

  2. Navigate to Permitting System, and click List:Permitting system and List navigation options for users.

  3. Search for and select a record from the list:A permit search interface displaying options and results for building permits.

  4. Click the Edit button:

    Permit details showing application number, type, and amount due for drywall work. The edit button is highlighted.

  5. Navigate to the Certificates tab:

    Permit editing interface showing issued certificates and payment details for a permit. The certificates tab is highlighted.

  6. Select a Certificate # (number):

    Permit editing interface showing certificate details and payment amount due. A certificate number is highlighted.

  7. Select Print Menu:Permit editing interface showing details. The print menu is highlighted.

  8. Select the correct certificate to print, configure options as needed, and click the Print button:A form selection interface for printing a compliance certificate and address details.


View & Edit Existing Certificates

  1. Sign in to your site

  2. Navigate to Permitting System, and click Certificates:Permitting system navigation highlighting the certificates option.

  3. Use the search parameters to filter results and click Search:Search parameters for certificates, including fields for input and a highlighted search button.

    • Certificate Number: Enter the unique number assigned to the record

    • Type: Select the category from the dropdown, such as assembly, business license, or compliance

    • Permit Number: Enter the related permit number, if known

    • Inspection Number: Enter the inspection number associated with the record

    • Parcel Number: Enter the parcel or property identification number

    • Notes: Enter any keywords or text included in the notes to narrow search results

    • Location: Enter the address or location information related to the record

    • Date From: Select the earliest issue date to include in the search

    • Date To: Select the latest issue date to include in the search

    • Expiration Date From: Select the earliest expiration date to include in the search

    • Expiration Date To: Select the latest expiration date to include in the search

    • Replace Number: Enter the replacement number, if applicable

    • Print Number: Enter the print or copy number, if applicable

    • Addressee: Select who the document is addressed to, such as applicant, owner, or occupant

    • Signatory User: Select the user who signed or approved the document from the list

  4. The list will populate with available results. Click the Details link to view the record a certificate is associated with:A table displaying various permits, certificates, and actions for compliance and assembly. The details link is highlighted.

  5. Click the Edit button:

    Permit details showing the edit option and issued certificates with compliance information.

  6. Navigate to the Certificates tab. Select the applicable certificate if there's more than one, then click on the Edit link:Editing permit details, including certificate number and actions available for modification. The edit link is highlighted.

  7. Scroll down to view the Certificate Data, and update fields on the certificate as needed:A certificate data entry form with fields for certificate number, date, and signatory details.

    • Certificate Number: Enter the unique number assigned to the record

    • Type: Select the category from the dropdown, such as assembly, business license, or compliance

    • Date:  Select the issue date for the certificate

    • Expires: Select the expiration date for the certificate

    • Addressed To: Select who the document is addressed to, such as applicant, owner, or occupant

    • Replacing Certificate Number: Enter the replacement number, if applicable

    • Print Certificate Number: Enter the print or copy number, if applicable

    • Comments: Enter any comments, if needed

    • Signatory: Select the user who signed or approved the document from the list

    • Signatory Title: Select the title of the person who signed or approved the document from the list

    • Notes: Enter any notes, if needed

  8. Click Save Certificate:A certificate data entry form with a highlighted 'Save Certificate' button for submission.