Add & Manage Insurance | Elevate (V5)

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Insurance information is often required during the permit process. This feature allows users to add, edit, and delete insurance details linked to a permit application. Use it to keep coverage information up to date during the review and approval process.

Important Note:

This article applies to Elevate V5 permit applications. If your system matches the V4 image below, you may be using a different version. Please visit the V4 permit application guide instead.

A dashboard displaying inspection statistics, including expired licenses and past due inspections.

Add Insurance

  1. Sign in to your site

  2. Navigate to the Permitting System:

    Dashboard of the Permitting System showing various application statuses. The permitting system navigation is highlighted.

  3. Use the Search field to find the record:

    Dashboard view of a permitting system with search and filter options displayed. The search field is highlighted.

    • Search: Enter a permit number or keyword to search

    • Filter by Status: Filter permits by status. Examples include application in review, pending, building plans in review, closed, or expired

    • Filter by Type: Filter permits by type. Examples include commercial, electrical, plumbing, or residential

    • Filter by Use: Filter permits by use. Examples include roofing, zoning, fire inspection, or construction

  4. Select the Permit record:

    Permit details, including application status and applicant name. A permit number link is highlighted.

  5. Navigate to the Insurance tab:

    Insurance details for a permit. The insurance tab is highlighted.

  6. Click the Add Insurance button:

    Insurance details for a residential deck permit, including payment status and action options. The add insurance button is highlighted.

  7. Complete the insurance details:

    Form to add insurance details, including carrier, dates, and coverage information.

    • Insurance Carrier: Enter the name of the insurance carrier

    • Insurance Type: Select the type of insurance coverage

    • Certificate Number: Enter the insurance certificate number

    • Associated Project or Code: Enter the related project name or code, if applicable

    • Certificate Holder: Enter the name of the certificate holder

    • Phone: Enter the contact phone number

    • Effective Date: Select the date the insurance coverage begins

    • Street Address: Enter the street address associated with the insurance

    • Expiration Date: Select the date the insurance coverage expires

    • Coverage Amount: Enter the total coverage amount

    • Contractor: Select or enter the contractor associated with this insurance

    • Notes: Select the contractor already associated with the permit. A contractor must be added to the permit before insurance can be recorded

      Note:

      A contractor must be on file before you can add new insurance to the permit application record.

  8. Click the Save Insurance button:

    Form to add insurance details, including carrier, dates, and contractor information. The save insurance button is highlighted.


Edit Insurance

  1. Sign in to your site

  2. Navigate to the Permitting System:

    Dashboard of the Permitting System showing various application statuses. The permitting system navigation is highlighted.

  3. Use the Search field to find the record:

    Dashboard view of a permitting system with search and filter options displayed. The search field is highlighted.

    • Search: Enter a permit number or keyword to search

    • Filter by Status: Filter permits by status. Examples include application in review, pending, building plans in review, closed, or expired

    • Filter by Type: Filter permits by type. Examples include commercial, electrical, plumbing, or residential

    • Filter by Use: Filter permits by use. Examples include roofing, zoning, fire inspection, or construction

  4. Select the Permit record:

    Permit details, including application status and applicant name. A permit number link is highlighted.

  5. Navigate to the Insurance tab:

    Insurance details for a permit. The insurance tab is highlighted.

  6. Find the insurance record, and click the Pencil Icon under the Action header:

    Insurance permit details with the pencil icon highlighted, prompting users to edit the record.

  7. Make changes, then click the Save Insurance button:

    A form for editing insurance details, including carrier, dates, and contractor information.

    • Insurance Carrier: Update the name of the insurance carrier, if needed

    • Insurance Type: Update the type of insurance coverage

    • Certificate Number: Update the insurance certificate number

    • Associated Project or Code: Update the related project name or code, if applicable

    • Certificate Holder: Update the name of the certificate holder

    • Phone: Update the contact phone number

    • Effective Date: Update the date the insurance coverage begins

    • Street Address: Update the street address associated with the insurance

    • Expiration Date: Update the date the insurance coverage expires

    • Coverage Amount: Update the total coverage amount

    • Contractor: Update the contractor associated with this insurance. The contractor must already be added to the permit

    • Notes: Update or add any additional information related to the insurance record


Delete Insurance

  1. Sign in to your site

  2. Navigate to the Permitting System:

    Dashboard of the Permitting System showing various application statuses. The permitting system navigation is highlighted.

  3. Use the Search field to find the record:

    Dashboard view of a permitting system with search and filter options displayed. The search field is highlighted.

    • Search: Enter a permit number or keyword to search

    • Filter by Status: Filter permits by status. Examples include application in review, pending, building plans in review, closed, or expired

    • Filter by Type: Filter permits by type. Examples include commercial, electrical, plumbing, or residential

    • Filter by Use: Filter permits by use. Examples include roofing, zoning, fire inspection, or construction

  4. Select the Permit record:

    Permit details, including application status and applicant name. A permit number link is highlighted.

  5. Navigate to the Insurance tab:

    Insurance details for a permit. The insurance tab is highlighted.

  6. Find the insurance record, click the Trashcan icon under the Action header:

    Insurance details for a residential deck permit. The trashcan icon is highlighted.

  7. In the pop-up window, click Delete Insurance to confirm:

    Confirmation window, asking to delete insurance from the record with options to proceed.