Organizational Settings Guide

Prev Next

The Organizational Settings screen is where you can manage settings for your organization.

Access Organizational Settings

  1. Sign in to your site

  2. Navigate to Admin Tools and select Organizational Settings:Admin tools and Organizational settings.

  3. Select an arrow to expand a category:Selectable arrow to expand a category in Global settings.

Institution

This section allows you to manage the address and contact information for the organization, choose the modules to enable/disable, and set map defaults.

Institution section.

Invoicing Settings

Set default invoice options, including default Due Date Calculation.

Invoicing settings section.

Fees / Accounting Settings

Manage settings for fees, transactions, and other payment features.

Fees/accounting settings section.

Workflow / Routing and Record Processing Settings

Customize settings for workflows and record processing. This includes allowing re-inspections, ignoring insurance for approvals, and allowing manual entry of project, permit, and violation numbers.

Workflow/routing and Record Processing settings.

Begin Numbering With

Set the numbering schema for new items generated (such as Permits, Inspections, Violations, and so on) and auto-numbering.

Begin numbering with section.

Dates Auto-Fill Settings

This section allows you to set the expiration dates for Permits and Projects and the Complaint/Violation resolution date.

Dates auto-fill settings.

Email Settings

Choose whether or not to send processing emails to users for different modules/workflows.

Email settings section.

Other Settings

This section has various settings for modules.

Other settings section.

Certificate Processing

Manage settings for certificate creation, inspection validation, and certificate restrictions.

Certificate processing section.

Adjacent / Abbutter Processing for Permits and Projects

Set mapping logic against Permits and Projects.

Adjacent/abutter processing section.

Program Settings

This section allows you to set inactivation/login timeouts for users and see a user audit trail.

Program settings section.

Licenses Settings

Manage how Licenses expire, notifications, and renewals.

Licenses settings section.

Report Settings

It is possible to send a file using SFTP (Secure File Transfer Protocol) by using the Report Settings.

Report Settings fields.

Payment Settings

This section allows you to add payment integration information.

Payment settings section.

Inspection Processing

By default, "failed" status inspections for all modules require either at least one failed checklist item (if a checklist exists) or at least one code violation associated with the inspection record. To bypass this process and allow "failed" status inspection without any failed checklists, select the checkboxes below for each module.

Inspection processing section.

Scheduler Setting

Enable/disable the ability to have multiple inspections scheduled concurrently at the same time, with the same inspector.

Scheduler setting section.

Permit and Project Module

Enable/disable the status of ‘approved’ for a Permit/Project if the fee balance is not equal to 0.

Permit and project module settings section.

Portal Settings

Choose whether or not to notify the requester that an inspection was scheduled and assigned.

Portal settings section.

Parcel Import

This screen opens in a new tab and allows you to import Parcel information via a CSV file.

Parcel import section.

Building Import

This screen opens in a new tab and allows you to import building information via a CSV file.

Building import section.