This article covers all of the ways you can create or interact with a program in Cost Recovery.
Create a Program
- Log in to the Cost Recovery App 
- Navigate to the Programs tab 
- Click the New Program button on the top right of the screen 
- On the following pop-up window, fill in the Program Details .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) - Program Title: Fill in the Program Name 
- Program Type: Select the Program type from the available drop-down menu 
- Service Area: Select the Service Area from the available drop-down menu 
- Service Sub Area: Select the Service Sub Area from the available drop-down menu 
- Service Category: Select the Service Category from the available drop-down menu 
 
- Click the Get Started button .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) 
- The Get Started button will take you to the Program Page, where you can edit, duplicate, and view the Program. 
Import a Program
To see how to import a program, view the Import Data article.
Edit a Program
- Log in to the Cost Recovery App 
- Navigate to the Programs tab 
- Navigate to the Program you want to edit and click the green arrow button 
- View the Program Summary on the left side .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) - Status: Program status indicator. This can be adjusted manually - Incomplete: The program was started but still needs more information 
- Complete: All the required Program data has been included 
- Pending: The Program was submitted for approval 
- Accepted: The Program was approved by an Admin 
- Rejected: The Program was Rejected by an Admin 
 
- Fees: A bar chart showcasing fees and costs 
- Costs: A pie chart comparing direct costs and indirect costs 
- Summary: A list of costs based on the programs collected data 
 
- Use the Menu areas on the right to navigate through the program sections  - Service Details .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) - Program Title: List the Program Name 
- Status: The user can tell the App where the program currently stands. The reports and summary data on the Dashboard only reflect Complete or Accepted programs. - Accepted: Your Supervisor reviewed the email sent and has accepted the outcomes. 
- Complete: You are finished entering all the data for the program. 
- Incomplete: You are still working on the program and/or are not satisfied yet with the outcomes. 
- Pending: You have emailed the program to your Supervisor and are awaiting a response. 
- Rejected: You have emailed the program to your Supervisor and they have rejected one or more aspects of the data. 
 
- Program Type: Select the Program Type from the drop-down list 
- Fund/General Ledger: Optional 
- Service Area: Programs, leagues, and events generally tied to a budget area 
- Service Sub Area: All services that fit into the select service area 
- Service Category: A predetermined grouping of Services with a cost recovery/subsidy level identified for each Service offered by the organization. 
- Cost Recovery Goal: The desired cost recovery percentage amount slider. This will directly effect the Fees bar graph in the Program Summary. 
- Current Fee: The lowest fee on average 
- Session: Season that the service takes place in 
- Year: The year of the program 
- Start time: Fill in the time the program will begin in the day 
- End Time: Fill in the time the program will end in the day 
- Hours Per Day: Fill in the hours per day the program will take place 
- Days Per Session: How many individual meetings times for the service 
- Minimum Participants: Fill in the minimum participants necessary for the Program to take place 
- Maximum Participants: Fill in the Maximum number of participants allowed to participate in the Program 
- Brochure Information (Optional) .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) - Start Date: Fill in or select the Program start date 
- End Date: Fill in or select the Program end date 
- Days of the Week: Select which days of the week the program will take place 
- Genders: Select the genders of those allowed to participate in the program 
- Description: Include a description of the Program 
- Justification: Include the reason for the Program, or financial benefit 
- Comparative Analysis: Comparing the program to other services outside the organization 
- Minimum Age: Fill in the minimum age allowed to participate in the Program 
- Maximum Age: Fill in the Maximum age allowed to participate in the Program 
 
- Click the Save & Continue button .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) 
 
- Direct Expenses .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) - Instructor Cost Per Hour: Fill in how much an instructor will cost per hour for the Program 
- Supplies & Materials: Cost of Supplies and Materials 
- Facility Name: Include the name of the facility where the Program will take place 
- Facility Type: Include the type of facility where the program will take place 
- Facility Unit: Include the Facility Unit where the Program will take place 
- Total Facility Costs: Include the total facility costs for the Program 
- Other Direct Costs: Include any other Direct Costs that might be needed for the Program 
- Click the Save & Continue button .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) 
 
- Indirect Expenses .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) - Total Coordinator Costs: Include Costs needed to Coordinate the Program 
- Total Supervisor Costs: Include Costs needed to Supervise the Program 
- Administrative Percentage: Include the Percentage of Cost needed for Administration for the Program 
- Other Indirect Costs: Include any other Direct costs for the Program 
- Click the Save & Continue button .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) 
 
- Actuals (optional) - This information is based on numbers collected after the program has run and will populate in the full report under total projected revenue .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) - Actual Participants: How many people participated in the Program 
- Actual Revenue: How much money the Program earned 
 
- Full Report .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) 
- Send for Approval: Add the approver email and click Send .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) 
 
Delete a Program
- Log in to the Cost Recovery App 
- Navigate to the Programs Tab .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) 
- Scroll or filter to find the Program you want to delete  
- Click the Trash Icon on the right side of the line item .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D) 
- Click the Trash Icon again to confirm deletion .png?sv=2022-11-02&spr=https&st=2025-10-31T04%3A33%3A18Z&se=2025-10-31T04%3A47%3A18Z&sr=c&sp=r&sig=%2FDeWrJnBqWXW5xQ7GL5ES7MEzwvm9nj2Iz6qwcDfJqs%3D)