Add SeeClickFix 311 CRM Application Credentials

The Staff Center supports the storage and access of Application Credentials for SeeClickFix 311 CRM. Organization Owners are able to add a credential to an existing Application. The credentials enable integrations in the Integration Hub.

Who can use this feature?

Organization Owners

Instructions

1. Sign in to the Staff Center

2. Navigate to the Applications tab

3. Select Actions and then Manage Credentials next to a SeeClickFix 311 CRM application

4. Click New Credential

5. Add a Name for the credential

6. Enter the Base URL, this will be the first portion of your URL and will typically be https://seeclickfix.com

7. Enter the Username and Password that you (an Organization Owner) used to sign in to the Staff Center

8. Add the Organization ID

   Note:

   This can be obtained from SeeClickFix 311 CRM Support.

9. Enter the Latitude and Longitude of your organization

   Note:

   We recommend a simple Google search for the latitude and longitude. If your organization is in North America, you will have a positive number for the latitude and a negative number for the longitude.

10. Click Save