Authorize.net Credentials for EMV (Card-Present) Transactions

In order for CivicPlus Payments to talk to Authorize.net, we need to have user credentials.

Disclaimer

This article is for information purposes only. We cannot make any guarantee to the accuracy of these specific steps below as Authorize.net may make modifications to what things are called or where they are placed. The outline below should be substantially like what you should see on the Authorize.net site.

Important Notes

• This set of steps is for customers using the 2.X version of the Pay Tray App. We recommend Upgrading to CivicPlus Pay Tray App Version 3.X. Once upgraded, you will no longer be required to change your password every 120 days.

Instructions

1. In Authorize.net navigate to User Administration

2. Click on Add User

3. Select Transaction Manager or a higher role

4. Set User Permissions

   Note:

   You will only need the Create charge transaction permission

5. Click Next

6. Fill in User Information fields

   • Login ID: Choose a Login ID that is unique and appropriate for your situation. This login ID will need to be given to CivicPlus in a later step.

   • First and Last Name: Add the first and last name of the user

   • Title (Optional): List the user's title

   • Phone and Extension: Add a phone number for the user

   • Mobile (Optional): List a mobile phone number

   • Email Address: Enter a valid email address so that you can activate the user

7. After filling out the form, click Submit

8. Click Request PIN to verify your identity

9. Enter PIN that was sent to you and click Verify PIN

10. You should receive a message saying that your identity has been verified

11. The user should have received an email to activate their account. If the user does not activate the account, you will not be able to take card-present transactions.

12. When the user gets their activation email, they will be prompted to Request PIN

13. They should enter the PIN and click Verify PIN

14. The user should enter their password and click Activate

15. You should now see the user back in the User Administration section of Authorize.net as Active

16. The username and password for this account should be provided to CivicPlus for use to enable your card-present transactions.