You can follow articles and categories within the to receive email notifications when new articles are added or existing articles are updated.
When you follow an article or category, you will receive an email in the following scenarios:
Any new article or category is published
A new version of an article or a category is published
An article or page category is republished
A published article is unhidden or recovered from the recycle bin
Email notifications are not sent in the following scenarios:
When articles or categories are deleted
When articles or categories are hidden
When an article is reordered or moved to another category
This article will show you how to follow an article or category on the Help Center.
Important Note
When you follow a category or an article, you will receive email notifications within 30 minutes if there are any updates.
For categories, this includes updates to all sub-categories (up to six levels deep) and all associated articles.
For articles, you'll be notified of any changes made to the specific article you followed.
Follow a Category
Navigate to the desired category in the Help Center
Click the More (three dots) icon and click Follow category
The Follow this category pop-up will appear. Enter your email address to receive email updates.
Click Follow
A confirmation message panel will appear
You will receive an email notification whenever there is an update in the followed article
Unfollow a Category
Navigate to the desired category in the Help Center
Click the More (three dots) icon and click Unfollow category
A confirmation message panel will appear
You will no longer receive notifications for the category
Follow an Article
Navigate to the desired article in the Help Center
Click the Follow button at the top of the article
The Follow this article panel will appear. Enter your email address to receive email updates.
Click Follow
A confirmation message panel will appear that says, You are now following this article
You will receive an email notification whenever there is an update in the followed article
Unfollow an Article
Navigate to the desired article in the Help Center
Click Unfollow to unfollow the article
A confirmation message will appear that says, You are no longer following this article
You will no longer receive notifications for the article
Unsubscribe from Article and Category Email Notifications
Open the Follow articles and categories email notification and click Unsubscribe
The Unsubscribe from Email Updates page will appear. Choose an option:
Unsubscribe from this article: Stop receiving updates for that specific article
Unsubscribe from all articles: Stop receiving updates from all articles in the Help Center
Click the Unsubscribe button
If you are not logged in to the Help Center, you will be redirected to the login page; once logged in, the corresponding article(s) or category will be unfollowed automatically
FAQ
What types of updates will I be notified about when I follow an article or category?
You will receive notifications for new articles or categories published, new versions of articles, republished articles, and when an article is recovered from the recycle bin.
Will I receive notifications if an article or category is deleted?
No, email notifications are not sent when articles or categories are deleted.
How long will it take to receive email notifications after following an article or category?
You will receive email notifications within 30 minutes if there are any updates.
Are updates to sub-categories included when I follow a category?
Yes, updates to all sub-categories (up to six levels deep) and all associated articles will be included.