October 1, 2025 Payments Release Notes

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Released Enhancements

Pay UI Optimization: “Dashboard” Tab Deprecated

As part of this release, we have removed the “Dashboard” tab. This decision was based on customer feedback indicating the feature was not providing meaningful value, as well as data inconsistencies that impacted reliability. Removing the tab allows us to focus on features that deliver clearer insights and stronger value to our users.

Old:

CivicPlus Pay dashboard with options for activity log and user configurations.

New:

CivicPlus Pay interface showing Activity Log and user management options.

Entry Mode Column Now Available in Activity Log

A new optional Entry Mode column has been added to the Activity Log to help support teams quickly identify the correct Gateway Configuration (GC). The column is toggled off by default but can be enabled as needed for more efficient troubleshooting. Additionally, the Entry Mode column is included in Activity Log exports to ensure consistency across reporting and analysis.

Entry Mode column on the Pay Activity Log table.