Force Two-Factor Authentication for an Organization

The CivicPlus Organizations service supports Organization-level Two-Factor Authentication (2FA) to provide enhanced security for single sign-on. This industry-standard security convention requires users to use both their password and a secondary form (Authenticator app, etc.) to prove their identity at sign-on, hence the term two-factor.

Important Notes

• Once enabled, all users associated with your Organization will be prompted with instructions at their next sign-on (even users who have 2FA turned off on their individual accounts). 
• Before enabling, we recommend you review your list of Organization Users and add or remove any users as needed. 
• If a user is associated with multiple Organizations (City and County, for instance), 2FA will be required if either Organization chooses to enable it. 
• This setting only applies to Organizations that are not using a custom identity provider. 

Instructions

1. Sign in to CivicPlus Organizations
2. Navigate to Settings
   
   
3. Scroll down to the Security section and toggle on Force Two-Factor Authentication
   
   
4. Click Save
   
   

Related Articles

• Two-Factor Sign-In
• Set Up Two-Factor Authentication for an Account
• Add a User to Your Organization
• Remove a User from an Organization