In order for {{variable.Payments}} to talk to Authorize.net, we need to have user credentials.

Disclaimer

This article is for information purposes only. We cannot make any guarantee to the accuracy of these specific steps below as Authorize.net may make modifications to what things are called or where they are placed. The outline below should be substantially like what you should see on the Authorize.net site.

Important Notes
This set of steps is for customers using the 2.X version of the Pay Tray App. We recommend Upgrading to CivicPlus Pay Tray App Version 3.X. Once upgraded, you will no longer be required to change your password every 120 days.

Instructions

In Authorize.net navigate to User Administration
Click on Add User
Select Transaction Manager or a higher role
Set User Permissions
Note:
You will only need the Create charge transaction permission
Click Next
Fill in User Information fields
- Login ID: Choose a Login {{glossary.ID}} that is unique and appropriate for your situation. This login ID will need to be given to CivicPlus in a later step.
- First and Last Name: Add the first and last name of the user
- Title (Optional): List the user's title
- Phone and Extension: Add a phone number for the user
- Mobile (Optional): List a mobile phone number
- Email Address: Enter a valid email address so that you can activate the user
After filling out the form, click Submit
Click Request PIN to verify your identity
Enter PIN that was sent to you and click Verify PIN
You should receive a message saying that your identity has been verified
The user should have received an email to activate their account. If the user does not activate the account, you will not be able to take card-present transactions.
When the user gets their activation email, they will be prompted to Request PIN
They should enter the PIN and click Verify PIN
The user should enter their password and click Activate
You should now see the user back in the User Administration section of Authorize.net as Active
The username and password for this account should be provided to CivicPlus for use to enable your card-present transactions.

Authorize.net Overview

Setup Guides

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