This article will show how to access task lists and complete assigned tasks within the CivicReady mobile app.
Important Note
The images in this article depict the CivicReady App as used on an iPhone.
Access a Task List
Ensure you are logged into the CivicReady app
Tap the drawer menu icon:
Tap the Assigned Tasks option under the Incident Management section
Tap the My Tasks or Assigned to Others tab:
My Tasks tab: View task lists that have been assigned to you:
Assigned to Others tab: View task lists that have been assigned to other users:
Tap the desired task list:
View the details and assigned tasks for the selected task list:
Task List Title and Subtitle: The title and subtitle (if applicable) of the task list; you can tap this field to hide and expand the Incident, Assigned By, Created On, and Assigned To fields
Incident: Tap this field to see the Incident Event Summary for the named incident associated with the task list, if applicable
Assigned By: The user who assigned this task list
Created On: The date and time the task list was created in the solution
Assigned To: The user or users who have been assigned to complete the task list
Tasks: The task or tasks that make up the task list
Skip or Complete an Assigned Task
Ensure you are logged into the CivicReady app
Tap the drawer menu icon:
Tap the Assigned Tasks option under the Incident Management section:
Tap the My Tasks or Assigned to Others tab:
My Tasks tab: View task lists that have been assigned to you:
Assigned to Others tab: View task lists that have been assigned to other users:
Tap the desired task list:
View the details and assigned tasks for the selected task list:
Task List Title and Subtitle: The title and subtitle (if applicable) of the task list; you can tap this field to hide and expand the Incident, Assigned By, Created On, and Assigned To fields
Incident: Tap this field to see the Incident Event Summary for the named incident associated with the task list, if applicable
Assigned By: The user who assigned this task list
Created On: The date and time the task list was created in the solution
Assigned To: The user or users who have been assigned to complete the task list
Tasks: The task or tasks that make up the task list
Tap a task to view the details of the task:
Add Task Comments if desired:
Tap the Add Task Comments text box and enter your comments:
Tap the Send button to add the task comments to the task:
Tap the Skip button to skip the task, if desired:
On the Skip this Task pop-up window that appears, tap the Skip button to confirm the skip:
Tap the Complete button to mark the task as complete, if desired:
On the Complete this Task pop-up that appears, tap the Complete button to confirm the completion:
A task status banner will appear at the top of the Task Details screen, and any task actions will appear in the Task Activity section:
Tap the back arrow to return to the Selected Task List screen:
The task status and task activity will now appear on the Selected Task List screen:
