Groups are used to organize members into their appropriate messaging groups. Administrators can create as many groups as needed. They can categorize groups based on any number of unique criteria. Internal groups are only available for communication within our Mass Notification system. Users are assigned to them by an administrator. This article will show you how to add an internal group.
Add an Internal Group
Sign in to the system if you have not already
Navigate to Resources and then select Manage Directories:
Click Internal Groups:
Click Add Group:
Fill in the New Group fields
Select Parent Group: If applicable, choose the parent group this child group should be placed under
Classification: Ensure that 'Internal' is selected for this field; internal groups are only available for communication within the system, and users are assigned to them by an administrator
Group Name: Enter the title of the group
Group Description: Add a short, descriptive phrase for the group
Click Save Changes:
The internal group has been added to the system. You can now add internal users to the group.
Edit an Internal Group
Important Note
Users should not be added to parent groups.
Sign in to the system if you have not already
Navigate to Resources and select Manage Directories:
Click Internal Groups:
Locate and select the group you would like to edit:
Edit any necessary group fields:
Export Group Contacts: Click to export a list of the contacts in the current group
Delete Group Contacts from System: Click to delete members of this group from the system
Parent Group: Select the parent group the child group should be placed under
Classification: Ensure that 'Internal' is selected for this field; internal groups are only available for communication within the system, and users are assigned to them by an administrator
Group Name: Edit the title of the group, if desired
Group Description: Add a short description of the group
Contacts: View internal members of this group and add users, as needed
Name: Click a contact's name to view their user profile
Email: View the contact’s email address
Remove: Click this option to remove the user from the public group
Child and Linked Groups: View a list of any current child or linked groups and add them, as needed
Click Save Changes:
