Single Sign-On Login Issues

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This article includes CivicPlus Single Sign On (SSO) troubleshooting information.

What is Single Sign-On?

CivicPlus Single Sign-On allows you to use one set of user credentials to easily move between your organization's CivicPlus products.

Many organizations are utilizing this functionality. How do you know if yours is one of them?

  1. After entering your email or username, you are redirected to a login portal branded for CivicPlus, your organization, or a familiar portal used within other vendor applications for your job.

  2. You are redirected to an authentication application before you can log into the Mass Notification platform.

Troubleshooting Resources