We recommend that you send an email and SMS welcome message to your users as you launch your new Mass Notification solution. This will encourage your users to stay signed up in the system so that they can prepare in case an emergency happens. This also helps validate the subscription to your users, so they know the solution is related to your community.
Welcome Message Template
Subject: Welcome to Mass Notification!
Body:
Hello,
You have been added to the Mass Notification system. We will use this communication tool to send notifications to our residents. Your information from the previous system has been moved over. Please sign in or create an account and configure your communication preferences.
Thank you,
[City or County Administration]