Starting August 10, 2026, Agenda and Meeting Management Essential will use CivicPlus Authentication (CivicPlus Single-Sign On) to securely sign users in. This guide explains how to sign in using CivicPlus Single Sign-On. If you're creating CivicPlus credentials for the first time, it also walks you through verifying your email address and setting your password.
Important Note
Before you begin:
If you already use CivicPlus Single Sign-On with another CivicPlus product, sign in using your existing CivicPlus credentials. No additional setup is required.
If your organization currently uses the Microsoft Sign-In option, it will not work immediately after the migration. Instead, you will need to sign in with your email address and complete a one-time password setup using the instructions in this article. Organizations that want to continue using Microsoft Sign-In can work with their Customer Success Manager or CivicPlus Support to configure Microsoft as their identity provider (IdP).
If your organization already uses a custom identity provider (IdP) with another CivicPlus product, the system will automatically detect it after you enter your email address. You will be redirected to log in through your existing IdP.
Instructions
Navigate to Agenda and Meeting Management Essential and click the Sign In button:
Enter the email address associated with your account into the Email field:
Note:
Ignore the alternative options for signing in that appear below the sign-in fields; they will not work for Agenda and Meeting Management Essential accounts.
Click the Continue button:
Important Note:
If you already use a custom IdP to sign in to another CivicPlus product, you will be redirected to your organization's sign-in screen after clicking Continue.
Enter the password associated with your account into the Password field:
Click the Sign In button:
Important Note:
If you already use CivicPlus Single Sign-On with another CivicPlus product, you'll be signed in to Agenda and Meeting Management Essential automatically after clicking Sign In. The remaining steps apply only to users who are creating CivicPlus credentials for the first time.
If this is your first time signing in with CivicPlus Single Sign-On (CivicPlus Authentication), complete your first-time account setup:
A confirmation email will be sent to the email address associated with your account:
Navigate to your inbox and locate the email with the subject line "Confirm your email":
Note:
If you don't see the email in your inbox, check your spam or junk folder.
Click the Validate Account Button or the validation link to confirm your email address and continue to the next step:
Notes:
Validation links are valid for approximately 6 minutes. If the link has expired, you can click the expired email link to have a new validation link automatically emailed to you.
If you receive emails in plain text format, the verification link may not appear clickable. You can copy the full URL from the email and paste it into your the address bar of your web browser to continue.
After clicking a validation option, you will be prompted to set a new password that meets CivicPlus' security requirements:
Enter your email address in the Email field:
Enter your new password in the Password and Confirm Password fields:
Note:
You must meet the password requirements shown on the page to set a new password and continue.
Click Reset:
Once your email is confirmed and a new password is created, you will be redirected to an "Email Confirmed" page; click the sign in link to return to Agenda and Meeting Management Essential:
Click the Sign In button to sign in with your verified email and new password: