The Auto-Set to Live feature is intended to reduce the number of steps needed to broadcast/record a live stream during a meeting by automatically flagging an event as live at the designated start time and automatically flagging the event as not live after a set period of inactivity. You must toggle the feature on an event-by-event basis.
Important Notes
This feature must be activated by the Support team.
Best Practice Recommendation: You should continue to keep local recording backups of the streams, at least temporarily, to ensure a copy is available in case of a network outage or other issues with the stream being delivered to the CivicPlus Media server.
You remain entirely responsible for managing your encoder. Agenda and Meeting Management Select is unable to remotely manage your encoder to start/pause/stop the encoder data stream itself, so the user who manages the encoder will need to ensure the device has been activated and is sending a stream to the CivicPlus Media server. The system manages the 'Live' status of the event, which handles the broadcasting/recording of the incoming data stream from the encoder.
Set an Event to Automatically Go 'Live'
Sign in to your solution if you have not already
Navigate to the Events module:
Select the event you wish to auto-set to Live:
Confirm that the event date and time are set correctly in the sidebar:
Note:
If you need to change the event date or time, you will need to edit the Event Summary.
In the Event Options section, check the Automatically set this event to Live at the scheduled time checkbox:
Click the Save Changes button:
The event has been set up to auto-set to 'Live' at the scheduled event date and time
Repeat these steps for each desired event
End a Live Event that was Auto-Set to 'Live'
Sign in to your solution if you have not already
Navigate to the Events module:
Select an event that was auto-set to 'Live':
Navigate to the View menu and click the Live Meeting and Timestamp option from the dropdown list:
At the designated event date and time, the event will automatically be set to 'Live':
Click the End Live button to manually end the live event immediately at any time, if desired:
If the live event is not ended manually, a pop-up prompt will appear after the designated streaming period:
Notes:
The default pop-up prompt time is 4 hours, but this is customizable by contacting Support.
You must be logged in to the Admin (Administrator) site and on the Events module to receive this pop-up prompt.
Take an action based on the prompt:
Extend Live: Click this button to extend the live event's stream duration by another hour before receiving the prompt again
End Live: Click this button to end the live event immediately
No action: Passively end the live event by taking no action and allowing the Auto-End Timer to countdown completely
When the live event has ended, click the Ok button on the pop-up that appears, which indicates that the video on demand is being processed:
The live event has ended