Create & Manage Approval Templates

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Approval templates allow you to automate your approval workflow and enable users to easily make modifications to items or supporting documents. This article will show you how to create, edit, reorder, and delete approval templates.

Important Notes

  • Approvals can be based on 3 factors, in this order of priority:

    • First the Item Category,

    • then the Department,

    • and lastly, the Meeting Type

  • If your item approvals are not pulling in properly, it may be due to the approval hierarchy. For instructions on how to update the default approval templates for item categories, departments, and meeting types, view the relevant articles below:

  • Marking a user as inactive does not remove them from approval templates or from items where they are already assigned as an approver. The “Hide from Approval Lists” option must be selected to prevent the user from appearing in approval selections. Additionally, users already assigned to agendas or items will remain in those workflows, and templates applied before a user is removed will still include them.

Create an Approval Template

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Approval Templates tile:

    The Approval Templates tile with a checkmark and circle icon.

  5. Click the New Approval Template button:

    A white, rectangular New Approval Template button.

  6. Fill in the Add Approval Template fields:

    The fields on the Add Approval Template modal.

    • Approval Template Name (required): Enter a name for the Template

    • Approval Template Notes: Add any internal notes that may be helpful

    • Approvers: Click the Select Approver(s) drop-down and select individual approvers in the order you would like them to approve the item

      Notes:

      • If "Department Approvers" is selected as an approver, the system will add anyone assigned as a Department Approver within the system's Global Settings to the approval workflow:

        The Department Approvers option highlighted under the Approvers list.

      • After approvers have been added, you can drag and drop user names to reorder the approver list:

        An example approver name being dragged and dropped into place.

      • To remove an approver, click the red X icon to the right of the approver name:

        A red X icon that can be clicked to delete an approver from the approval template.

  7. Click the Create Approval Template button to save the template and close the Add Approval Template dialog, or click the Create and Add New button to save the template and automatically start work on another approval template:

    A green, rectangular Add New Template button and a blue, rectangular Create and Add New button on the Add Approval Template modal.

  8. The approval template has been created


Edit an Approval Template

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Approval Templates tile:

    The Approval Templates tile with a checkmark and circle icon.

  5. Click the Edit button (purple pencil icon) to the right of the approval template you wish to edit:

    The Edit button for an example approval template.

  6. Update the Edit Approval Template fields as desired:

    The fields on the Edit Approval Template modal.

    • Approval Template Name (required): Enter a name for the Template

    • Approval Template Notes: Add any internal notes that may be helpful

    • Approvers: Click the Select Approver(s) drop-down and select individual approvers in the order you would like them to approve the item

      Notes:

      • If "Department Approvers" is selected as an approver, the system will add anyone assigned as a Department Approver within the system's Global Settings to the approval workflow:The Department Approvers option highlighted under the Approvers list.

      • After approvers have been added, you can drag and drop user names to reorder the approver list:

        An example approver name being dragged and dropped into place.

      • To remove an approver, click the red X icon to the right of the approver name:A red X icon that can be clicked to delete an approver from the approval template.

  7. Click the Save Changes button:

    A green, rectangular Save Changes button in the bottom-right corner of the Edit Approval Template modal.

  8. The approval template has been edited


Reorder Approval Templates

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Approval Templates tile:The Approval Templates tile with a checkmark and circle icon.

  5. Click the Edit Order button:

    A white, rectangular New Approval Template button.

  6. Click and hold the grid icon next to the approval templates you wish to move, then drag and drop them into the desired order:

    An example approval template being dragged and dropped into place.

  7. Click the Save Changes button:

    A green, rectangular Save Changes button in the bottom-right corner of the Edit Approval Template modal.

  8. The approval templates have been reordered


Delete an Approval Template

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Approval Templates tile:

    The Approval Templates tile with a checkmark and circle icon.

  5. Click the Delete button (red trash can icon) to the right of the approval template you wish to delete:

    The Delete button for an example approval template.

  6. Click the Delete Approval Template button on the Delete Approval Template pop-up that appears:

    A red, rectangular Delete Approval Template button on the Delete Approval Template pop-up.

  7. The approval template has been deleted