Customers with Agenda Accessibility and Translation powered by DocAccess can manage their documents in the DocAccess Control Center. The Control Center’s “Your Documents” section provides a unified view of the files connected to your DocAccess account, making it easy to manage everything in one place. At the bottom of the DocAccess Control Center, there are additional features that allow users to add missing files that aren’t appearing in Your Documents and to upload files directly to make them accessible. This article will show you how to find, interact with, and add files.
Manage Documents in DocAccess
Log in to the DocAccess website
Ensure you are viewing the Control Center:
Navigate to the Your Documents section:
Click Set Auto-Enablement Preferences to enable any options that apply to automatically process and manage documents, if desired:
In the dialog that appears, toggle the auto-enablement preferences switches on or off, as desired:
Inaccessible PDFs: Automatically enable DocAccess for PDF files that do not meet standards for users with disabilities
Accessible PDFs: Automatically enable DocAccess for PDFs on your site that have no detected accessibility issues
Documents Hosted on Other Domains: Automatically enable DocAccess for PDFs hosted on external websites
Click Save Preferences to save any changes to your auto-enablement preferences
Use the Filter tools to narrow down your document list, if desired:
Filter Results box: Enter text to search for documents by URL, file name, ID, hash, domain, status, or hosting location
All Statuses: Filter documents by DocAccess status, transcript status, or document availability
PDF Statuses: Filter PDF files according to their scanning, analyzing, or compliance statuses
Domain: Select a specific domain to view documents for
Hosted Site: Select a site to view documents for
Reset Filters: Clear all applied filters
Use the Your Documents list to view and manage your documents:
Enabled column: Enable or disable the DocAccess Viewer for a file by clicking the toggle
Actions column: Quickly view or share a document
Preview: Open the DocAccess Viewer for a file
Copy Link (clipboard icon): Copy a shareable link to the file
Email (envelope icon): Send the file to a recipient by email
View Original (PDF icon): Open the original PDF file
File Name column: View the name of a file
Date Scanned column: See the most recent time a full site-wide scan (spider) was completed
Notes:
The “Date Scanned” date does not mean the website has not been updated since then.
New or updated files are still detected and processed automatically on an ongoing basis.
Because full site-wide scans run infrequently, the Date Scanned value is often in the past, which is expected.
For most customers, Date Scanned is informational only and does not require any action. DocAccess continues monitoring the site and picking up eligible files without needing another full scan.
Pages column: View the total number of pages in a file
Compliance column: See the accessibility issues that have been addressed and resolved for a file in its accessible HTML version
Note:
For a more detailed breakdown, click the Issues Addressed button. This will open a page with a full list of the accessibility issues that were identified and fixed.
Settings column: See general information about the document and tools to help troubleshoot issues with your file in the DocAccess Viewer
Document Availability (paperclip and number icon): See the number and location of links where a document is available and rescan if needed
Edit in Workbench (paper and pencil icon): Open the Workbench side-by-side editor to give feedback and apply stylistic preferences
Settings button (gear icon): Open Document Settings, which shows general information about the document and tools to help troubleshoot issues with your file in the DocAccess Viewer
Document: See the name of the selected document
Document ID: See the DocAccess document ID for the selected document
URL Hash: See the DocAccess URL hash for the selected document
Document Fingerprint (md5): See the unique MD5 digital signature for the selected document
Rescan Document: Refresh the document to pick up any changes made to the original PDF
Force Retranscribe: Completely reprocess the document from scratch
View Original PDF: Open the original PDF in a new tab
Copy Document Link: Allow customized shareable links to be generated for any document
With Accessible View Enabled: When this option is selected, the copied link will open the document directly in the accessible view using the DocAccess Viewer
Translate To: This option generates a link that opens the document with Google Translate applied
Upload PDFs to DocAccess
Files can be uploaded directly from your computer and added to the Your Documents section of your Control Center. PDF files added using the Upload PDFs function will not be added to your Public Portal.
Log in to the DocAccess website
Ensure you are viewing the Control Center:
Scroll past the Your Sites and Your Documents sections to reach the additional features section at the bottom of the Control Center screen:
Click the Upload PDF button:
On the Upload PDF Document dialog that appears, click the Choose File button:
Use your computer’s file explorer to select and upload the desired file from your computer
If you have multiple domains connected to your DocAccess account, click the Select Domain dropdown and choose the domain that this PDF should be uploaded to; if you only have one domain on your DocAccess account, skip to step 8:
Note:
The Select Domain dropdown is only visible to customers with multiple domains.
Click the Upload and Process button:
Once the PDF has been processed, it will be added to the Your Documents section
Add Missing Files to DocAccess
If files uploaded to your Public Portal are not appearing in the Your Documents section of your Control Center, the Missing Files button at the bottom of the page can help troubleshoot.
I'm Missing a Specific Document
Navigate to your Public Portal and copy the full URL of the missing file
In another browser tab or window, log in to the DocAccess website
Ensure you are viewing the Control Center:
Scroll past the Your Sites and Your Documents sections to reach the additional features section at the bottom of the Control Center screen:
Click the Missing Files button:
On the Find Missing Documents dialog that appears, select the I’m missing a specific document option:
Click the Next button:
Select Supply a URL to the document:
Paste the URL of the missing file into the Document URL field:
Click the Next button:
Your document will be analyzed and processed:
When the analysis is complete, click the Add All 1 Document button to add the processed document:
Note:
You can click View URLs to view the URL of the processed document, if needed:
Click Done when you have finished adding the missing document:
Note:
You can also click Process More Documents if you have additional missing documents to add:
When you are finished, click Close to exit the Find Missing Documents dialog:
The file will be processed and automatically loaded into the Your Documents section
I'm Missing a Bunch of Documents
Log in to the DocAccess website
Ensure you are viewing the Control Center:
Scroll past the Your Sites and Your Documents sections to reach the additional features section at the bottom of the Control Center screen:
Click the Missing Files button:
On the Find Missing Documents dialog that appears, select the I’m missing a bunch of documents option:
Click the Next button:
Select an option that indicates how you would like to provide the document information, then proceed with the relevant steps:
Supply a list of URLs (Uniform Resource Locators) to documents:
In another browser tab or window, navigate to your Public Portal and locate each of the documents that are missing from DocAccess
Switch between the browser tabs/windows to copy the full URLs of the missing files from your Public Portal and paste them into the Document URLs field in DocAccess:
Note:
Make sure that only one URL is entered per line.
When all URLs have been entered, click the Next button:
Supply a link to a page with documents listed on it (Use this method if a resources page contains files that are not being detected):
In another browser tab or window, navigate to the page with documents listed on it and copy its URL
Switch back to the browser tab or window with the DocAccess website and paste the URL of the page into the Page URL containing documents field:
Click the Next button:
Your documents will be analyzed and processed:
When the analysis is complete, click the Add All X Documents button to add the processed documents:
Note:
You can click View URLs to view the URLs of the processed documents, if needed:
Click Done when you have finished adding the missing documents:
Note:
You can also click Process More Documents if you have additional missing documents to add:
When you are finished, click Close to exit the Find Missing Documents dialog:
All documents will be processed and loaded
DocAccess Can't Find Any Files
If DocAccess is unable to detect any files on your Public Portal, three manual upload methods are available. These options allow documents to be added directly to the Your Documents section:
Supply a URL to the Document
Supply a List of URLs to Documents
Supply a Link to a Page with Documents Listed On It
Log in to the DocAccess website
Ensure you are viewing the Control Center:
Scroll past the Your Sites and Your Documents sections to reach the additional features section at the bottom of the Control Center screen:
Click the Missing Files button:
On the Find Missing Documents dialog that appears, select the It can’t find any files on my site option:
Click the Next button:
Select an option that indicates how you would like to provide the document information, then proceed with the relevant steps:
Supply a URL to the document:
Paste the URL of the missing file into the Document URL field:
Click the Next button:
Supply a list of URLs to documents:
In another browser tab or window, navigate to your Public Portal and locate each of the documents that are missing from DocAccess
Switch between the browser tabs or windows to copy the full URLs of the missing files from your Public Portal and paste them into the Document URLs field in DocAccess:
Note:
Make sure that only one URL is entered per line.
When all URLs have been entered, click the Next button:
Supply a link to a page with documents listed on it (Use this method when a webpage, such as a resources or documents page, contains multiple linked files that were not detected automatically):
In another browser tab or window, navigate to the page with documents listed on it and copy its URL
Switch back to the browser tab or window with the DocAccess website and paste the URL of the page into the Page URL containing documents field:
Click the Next button:
Your documents will be analyzed and processed:
When the analysis is complete, click the Add All X Documents button to add the processed documents:
Note:
You can click View URLs to view the URLs of the processed documents, if needed:
Click Done when you have finished adding the missing documents:
Note:
You can also click Process More Documents if you have additional missing documents to add:
When you are finished, click Close to exit the Find Missing Documents dialog:
All documents will be processed and loaded