CivicSend Subscriber Lists

The Subscriber Lists in CivicSend can tell you which users belong to a certain subscriber list.

Who can use this feature?

System Administrator | Owner | Publisher | Author

Instructions

1. Sign in to your site

2. Navigate to Modules > Content > CivicSend

3. Select the Analytics tab

4. Select Subscriber Lists

5. The available subscriber lists will display

   • Current Subscribers: Total number of users who are currently subscribed to the list; includes both SMS and email subscriptions, which are counted individually

   • Total Subscriptions: Number of users who have subscribed and unsubscribed, at any time through the history of the list, including both email and SMS

   • Total Unsubscribes: Any user that was subscribed to the list and then unsubscribed (doesn’t matter if they resubscribed again)

   • Unique Subscriptions: Number of users who have subscribed and unsubscribed, at any time through the history of the list, including both email and SMS but are counted as one subscriber: email and SMS are not counted separately

   • Unique Unsubscribes: Same as unique subscribes, except for unsubscribes

Note:

If you do not see the desired Subscriber List, adjust the Time Filters (This Week, This Month, custom Date Range, or All).