Export Subscriber Information

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This article will show you how to export subscriber information from Subscriber Management.

Who can use this feature?

System Administrator

Instructions

  1. Sign in to your site.

  2. Navigate to Modules and, on the Site Tools tab, select Subscriber Management:

    CivicPlus interface showing navigation to Site Tools and the highlighted Subscriber Management option.

  3. Use the Filter section to filter and find the subscribers you would like to export:

    Subscriber management interface displaying highlighted search filters.

    • Module: Select module

    • Category: Select the category

    • Search Term: Enter an Email Address or a Phone Number

  4. Click the Search button:

    Subscriber Management interface showing a highlighted Search button.

  5. Check the boxes to select the subscribers you want to export:

    List of active subscribers with selected modules and their subscription details. Checkboxes are highlighted for user selection.

    • Select All: Click the checkbox next to the category headers to choose all subscribers:

      Overview of active subscribers with modules and categories for email and SMS notifications. The Select All box is highlighted.

  6. Navigate to and click the Export Subscribers button:

    Subscriber Management interface showing a highlighted Export Subscribers button.

  7. The file will download immediately. It can be accessed and edited using any spreadsheet software:

    A download complete notification for the Subscriptions.csv file, showing size and status.