Internal Enhancements

Internal Only:
This information is internal only, do not share outside of CivicPlus.

Print {{glossary.CSS}} Guidance Prepared for Cleaner Webpage Printing

Completed guidance to help teams improve printed webpage layouts and reduce reliance on separate {{glossary.PDF}}s. This supports more intentional print output and broader accessibility goals.

Slow-Loading Research Completed

Investigated site-wide slow-loading reports that surfaced after the 8/22 release to better isolate contributing factors and guide corrective action. This work supports improved rollout stability and incident response.

Forethought Chat Fields Handle Special Characters Safely

Fixed an issue where certain characters in prefilled name or email values could cause errors when passed into the Forethought chat workflow. Information now flows more cleanly into chat escalation steps for affected users.

Search Health Checks Better Detect Dependent Failures

Improved Search monitoring so downstream service failures are more visible when Search is impacted. This helps teams detect and respond to service disruptions faster, reducing the chance of Search appearing healthy when it is not.

Legacy Crawler Cleanup Completed for Search Infrastructure

Removed superseded crawler instances after rollout of the newer crawler infrastructure. This reduces unnecessary background activity and helps maintain a cleaner, more reliable search environment.

Google Analytics Setup Now Completes More Reliably

We fixed an issue that caused Google Analytics {{glossary.JSON}} credentials to fail during setup. This restores a smoother implementation workflow and prevents affected sites from being blocked during configuration.

Code Indexing Now Skips Large Security Scan Artifacts

Updated local indexing configuration to exclude generated security scan output from codebase indexing. This reduces unnecessary processing of non-source files and helps development tooling run more reliably.

Staff Directory Form-Link Handling Improved for Stability

Improved the way redesigned Staff Directory pages resolve form links so requests are more bounded and resilient. This helps protect page responsiveness and reduces excessive back-end request fan-out under load.

Document Center Indexing Now Supports Shared Search

Extended shared index support to include eligible public Document Center content. This foundational work helps CivicPlus experiences retrieve more complete public content in the future.

Security Remediation Work Advanced Across Multiple Areas

Continued security hardening work across cryptography, cookie handling, credentials, and dependency management. These behind-the-scenes updates support a more secure and maintainable platform foundation.

Froala Editor Upgrade Completed

Upgraded the Froala editor to the newer 5.0 version to support maintainability and future editor improvements. This helps keep the editing experience aligned with newer vendor capabilities and fixes.

Resolved Problem Tickets

Internal Only:
This information can only be viewed by CivicPlus staff but can be shared with customers, as needed.

MWC-3085 | Activities participant emails send more reliably: Corrected an issue that prevented participant email messages from being sent from Activities.
- Expected Functionality: This helps staff communicate with registrants more consistently.
MWC-2733 | Unlinked Documents Report delivery support improved: Updated report handling related to unlinked document exports so delivery behavior is more dependable for supported output scenarios.
- Expected Functionality: This helps administrators access document reporting with fewer delivery issues.
MWC-3151 | News Flash web addresses now display correctly on redesigned pages: Resolved an issue where URLs entered in the News Flash web address field were not visible on the front end in the redesigned experience.
- Expected Functionality: Visitors can now access intended linked content more consistently.
MWC-3148 | Editor theme colors now reflect more consistently in formatting options: Fixed an issue where paragraph format and hyperlink color options in the editor did not fully reflect the configured theme colors.
- Expected Functionality: This creates a more consistent editing experience between theme settings and authoring tools.
MWC-3147 | Editor widget table styles are available again: Restored table style options in the editor widget so content editors can apply table formatting as expected.
- Expected Functionality: This improves content presentation control without extra manual styling.
MWC-3100 | Archived News Flash redirects now work more reliably: Fixed an issue where redesigned News Flash URLs did not properly redirect to archived versions when link expiration settings allowed them to remain available.
- Expected Functionality: Older content now routes more predictably for visitors.
MWC-3099 | Staff Directory redesign styling better matches configured themes: Resolved a styling issue in redesigned Staff Directory experiences where site appearance did not align with Theme Manager settings.
- Expected Functionality: Directory pages now present a more consistent visual experience.
MWC-3084 | {{glossary.FAQ}} and News Flash redesigned pages no longer hide footer content: Corrected layout issues that could hide footer content and create visual anomalies on redesigned FAQ and News Flash pages.
- Expected Functionality: These pages now render more cleanly and consistently.
MWC-3076 | Staff Directory redesigned pages now display configured header text: Added support for showing configured header text on redesigned Staff Directory pages.
- Expected Functionality: This gives content editors better continuity between legacy and redesigned module experiences.
MWC-3070 | Draft subpages now save more reliably in affected page-building scenarios: Fixed an issue where some draft subpages could time out, show errors, and freeze during updates.
- Expected Functionality: Editors working on affected content can now continue building pages with fewer interruptions.
MWC-3065 | Form Center reCAPTCHA indicators now appear correctly: Resolved an issue where reCAPTCHA protections were not visibly appearing on forms as expected.
- Expected Functionality: This helps restore expected anti-bot signaling and a more consistent form experience.
MWC-2931 | Agenda Center add-to-calendar workflow now keeps editors in context: Fixed an issue where saving an agenda item and adding it to the calendar could move the screen unexpectedly to the bottom of the page.
- Expected Functionality: Editors can now complete that workflow with less unnecessary scrolling.
MWC-2930 | Alert Center {{glossary.SMS}} setup errors corrected: Resolved an issue that caused errors during SMS alert setup in Alert Center.
- Expected Functionality: This improves reliability for administrators configuring text-based alert subscriptions.

September 5, 2026 Central Release Notes