Subscribers Overview

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Administrative users have access to view the global Subscribers listing which contains a list of all subscribers for their Notifications Admin application.

Instructions

  1. Sign in to your organization's Notifications Admin site (http://notifications.civicplus.com/[orgname]/admin)

  2. Navigate to the Subscribers tab The Subscribers tab in the navigation menu.

  3. View a list of all subscribers for your application List of subscribers with details including names, email addresses, and subscription dates.

    • First/Last Name: View the first and last name of the user

    • Email Address: The email address used to subscribe

    • Phone Number: View the phone number of the user

    • Type: The type of subscription the user has (Email, SMS, or Both)

    • Lists: The number of lists they are subscribed to

    • Subscribed: The date they first subscribed

    • Suppressed: An icon for email, SMS, or both will show if the user has been added to the Suppression List

    • Verified: If the user account has been verified or not

  4. Sort results by clicking on the column headings Column headers on the Subscribers page.

  5. You can further refine your results by choosing one of the tools in the top right corner Actions buttons on the Subscribers page for searching, downloading, and filtering subscribers.

    • Search: Click to search for a specific subscriber

    • Download CSV: Select to export a CSV file of all of the subscribers

    • View Columns: Choose which columns to show in the results View Columns checkboxes for names, email, phone, and subscription status.

    • Filter Table: Use the filters to refine your results Filter options for managing subscribers.