Creating a New User Account in Web Open

Important Note:

This article assumes that a user does not have a CivicPlus Single Sign-On Account. If a user has forgotten their password, please refer to the Forgot / Reset a Password article.

Two steps must be completed to create and set up a new user’s account in Web Open.

1. A Site Administrator must identify and assign User Account roles on the site. This process defines what features and actions the user has access to.

2. The User must then create a CivicPlus Single Sign-On Account. This step creates a password for the user and validates their email address.  Only the user whose account is being created should complete this step.