This article walks through how staff users can sign in to your Municipal Websites Open website. CivicPlus Sign-On is an authentication solution that improves your user experience and makes your daily interactions with our products easier. CivicPlus Single Sign-On (SSO) allows you to use one set of user credentials to easily move between your organization's CivicPlus products.

Important Note:
If you do not have an account, you can create a new CivicPlus Single Sign-On (SSO) account.
If you are not on a Custom Identity Provider, you can also use an external sign-in service to sign in.

Instructions

Navigate to your site
Click the Staff Login link in the footer
Enter your Email Address in the Email field
- Remember me: Check to prevent the ending of your authentication session when closing your browser window.
Click Continue
Note:
If your organization uses a Custom Identity Provider for sign-ins, you will be redirected to your organization's sign-in screen after clicking Continue. Once you have signed in, you will be redirected to your homepage as depicted in Step 7.
Enter your Password
Click Sign In
You will be directed to the homepage of your site

Reset Password

If you need to reset the password for your CivicPlus Single Sign-On account, please refer to the Forgot or Reset a Password article on our Platform Help Center.

Instructions

Reset Password

Resources

Forgot or Reset Password for Your Web Open Site