Link the Portal to Your Website

  • Updated on Aug 7, 2025
  • 1 minute(s) read
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Members of the public will find it helpful if you provide them with a link to your NextRequest portal. The best place for this is somewhere on your website, in the same place as other information relating to Public Records Requests. If you are updating individual department pages, you can link directly to the Make a Request page with your department auto-filled in the department selection field!

Link to Your Portal from Your Website

  1. Copy the URL for your NextRequest portal from your browser.

    Note:

    The Landing page and the Make a Request page can both be used.

  2. Paste the link in your website editor, wherever you want to place the link on your website.

    Note:

    If you don't know how to edit the content of your website, talk to someone in Information Technology at your agency, they should be able to help you!

Generate Your Department's Make a Request Page Link

If you are part of a large department you may want to link directly from your department's website to the portal with your department pre-selected for the requester.

Find the Department ID

  1. Log in to the portal

  2. Select Departments from the drop-down Admin menu Departments option in Admin menu.

  3. Click on the department you want to create a link for On the Departments dashboard, the 'City Attorney' department is highlighted in a list of departments.

  4. When the department's page loads, locate the URL address bar The Department page's URL is highlighted in the Google Chrome address bar.

  5. In the URL, the number after the last forward slash (/) is the Department ID. The Department ID is unique to the department in your portal and does not have a duplicate in any other portal. The department's ID number is highlighted in the page's URL.

    • Example: https://customer-portal.nextrequest.com/admin/departments/17547, the department ID is 17547.

Create a Department Portal Link

Now that you have your department's ID, you're ready to create your unique department portal link.

  1. Find the Department ID.

  2. Click the Make Request button in your portal. The Make a Request button is highlighted in the upper-left corner of Portal's Dashboard next to the Portal's title.

  3. When the Request a Public Record page loads, find the URL address bar The URL for the portal's Make a Request page is highlighted in Google Chrome's address bar.

  4. Add ?dept_id= to the end of the URLThe URL has '?dept_id=' was added to the URL and highlighted in the address bar.

  5. Add the Department ID after the equal (=) sign The number '17547' is highlighted in the URL.

    Note: The ID is the Department ID found in the Find the Department ID section above.

  6. Copy the new URL The department's new portal URL is highlighted in Google Chrome's address bar.

    • Example: In the end, your URL should look similar to https://customer-portal.nextrequest.com/requests/new?dept_id=17547.

  7. Paste the URL on your website

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