This report can be helpful for any agency that's trying to get a better picture of which types of responses are sent to requesters most often and in turn, see which requests or types of requests had certain templates used or warranted certain responses.
Important Note
The template report includes only internal and external message templates, including those used when releasing documents. It does not include closure or invoicing templates.
Instructions
Sign in to your account
Navigate to the Settings header and click Reports in the drop-down
Select the Template Use button
Choose whether you want to run a report for All Time or a Custom Date range
Click Generate
The report will download to your device