The Time Tracking Report shows the amount of time staff have logged on requests. Use it to review staff workload, support performance reviews, or analyze staffing and budget needs.
Important Note
The Time Tracking Report includes staff time logged during the selected date range, regardless of whether the request is open or closed.
Instructions
Sign in to your account
Navigate to Settings (gear icon) and click Reports in the dropdown:
Click the Time tracking button:
Select All time or Custom dates to choose the reporting period:
Note:
If you select Custom dates, enter the desired start and end dates in the fields that appear:
Select a Report Type:
Total time by department: Filter the report by department name
Note:
Time is included in a department total only if a department was selected when the time entry was logged. View step 5 on the Log Hours article for instructions.
Total time by staff member: Filter the report by a staff member's name
Total time by request by staff member: Filter the report by requests and staff member
All time entries: Include all entries in the report
Click Generate to create the report:
The report will download to your device