The Users List report exports information about your users to a Microsoft Excel (.XLSX) file. Use it to review user accounts, user roles, and the time users have logged responding to requests.
By default, the report includes all active users, including requesters. You can also choose to include deactivated users.
Who can use this feature?
Administrators
Instructions
Sign in to your account
Navigate to Settings (gear icon) and click Reports in the dropdown:
Click the Users List button:
Select All time or Custom dates to choose the reporting period:
Note:
If you select Custom dates, enter the desired start and end dates in the fields that appear:
Select the user roles to include in the report:
Note:
For descriptions of each user role and its permissions, see the User Roles and Access article.
Check the option to Include Deactivated users in your report, if desired (optional):
Click Generate to create the report:
The report will download to your device