{{variable.Single Sign-On}} offers custom integrations with the following identity providers (IdP):

Note:
{{glossary.ADFS}} 3 is no longer supported by Microsoft as of October 10, 2023. Please contact Support for assistance.

Note:
For information on authenticating app users on your {{variable.Process Automation and Digital}} solution, view the Microsoft Entra ID Integration and Auth0 Integration articles.

The Benefits of IdP Integrations

The growing use of enterprise cloud applications in the public sector means local government Information Technology teams are looking to implement {{glossary.SSO}} functionality. This simplifies user access to all web and cloud-based applications without requiring individual authentication.

The {{variable.Platform}} {{glossary.IdP}} integration capabilities provide your local governments with the following conveniences:

Faster and easier access to vital third-party solutions that integrate with their CivicPlus unified applications, such as {{variable.Web Central}}, {{variable.AMM Select}}, and {{variable.Recreation Management}}
Reduced password fatigue and account maintenance
The ability to log into SSO from any device with a custom IdP username and password
Auto-account generation

Simplified and Scalable Enterprise-Level Identity Management

Leveraging our {{variable.Platform}} {{glossary.IdP}} integration services allows information technology administrators to consolidate the effort of managing and supporting user credentials and identifying management solutions. When local governments utilize our {{variable.Single Sign-On}} as the foundation for accessing their CivicPlus® solutions, content managers benefit from the elimination of password fatigue. This allows them to work faster, not harder.

Our {{variable.Platform}} IdP integrations also mean your identity management strategies will scale as your software stacks and reliance on enterprise cloud-based solutions grow and change. Local governments can trust that they are always benefiting from our most advanced and secure solutions with no upgrades or add-ons required.

Most importantly, you can trust that your civic and resident data will remain secure and protected from hackers and cybercriminals.

Frequently Asked Questions (FAQs)

Will we need to upgrade our IdP solution regularly?

No. Our {{variable.Platform}} (custom) {{glossary.IdP}} integrations mean your identity management strategy will scale as your software stack and reliance on enterprise cloud-based solutions grows and changes as well. You can trust that you are always benefitting from our most advanced and secure solutions with no upgrades or add-ons required.

What is the cost of selecting a Platform IdP integration?

Please contact your Account Manager for more pricing information.

What are the setup requirements?

View setup requirements for each {{variable.Platform}} {{glossary.IdP}}:

Contact Support or your Customer Success Manager for more information.

Resources

Auth0 Integration

Instructions