Create a List

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There are three types of lists that can be created:

  • Custom: Allows you to configure your own lists, similar to creating an option set in a form. You can either manually add your own options or you can upload a CSV.

  • HCMS Categories: Allows you to create a list based on the categories configured in your HCMS integration.

  • SharePoint List Column: Allows you to map radio buttons to SharePoint list elements by pulling in the option lists from your SharePoint integration.

  • Salesforce Picklist: Allows you to capture form data in a Salesforce object record when the form user populates an object picklist field for your Salesforce Integration.

The benefit of adding a list is that it can be added to any form. If the list needs to be changed, that change only needs to be made once, and the forms will automatically update to use the new list.

View the Create a Dynamic List article for information on how to call external services using an API.

Create a Custom List

  1. Sign in to your site

  2. Navigate to Advanced Tools, then select Lists The Advanced Tools menu expanded with Lists selected in the sub-menu.

  3. Click Add List (plus-sign icon) in the bottom-right corner of the screen The 'Add List' button.

  4. On the Custom tab, add a Label The Custom list tab with the Label field highlighted.

    Note:

    This is the name the user building the form will see when they add it to a form so we recommend keeping this short but descriptive.

  5. Select the environment you wish to add the list to Options for environments on a list.

  6. Click Upload CSV to import a file or click Add Option as many times as needed to manually add options to the list Options to upload CSV and add new options for a list.

    Note:

    View an example CSV file.

  7. Add or edit the label for an option in the Label field A highlighted label name for a list.

  8. The Value field will automatically populate, but you can click the value of an option to update it if desired A highlighted value name for a list.

  9. In the style column, click the color picker to select a color for an option or click the camera icon to upload an image that will be displayed for the option Table displaying styles options for a list.

  10. Click and hold the order handle (horizontal-lines icon) to the left of an option to drag and drop it into the desired order The reorder list icon highlighted next to an option.

  11. Click Delete Option (black trash-can icon) to the right of an option to remove it from the list Table displaying a list of states with a highlighted delete icon.

  12. If needed, toggle on Show Always Display Options and check the options that should always display in the list Settings menu showing options for states with 'Always Display' feature highlighted.

    Note:

    Enabling this option will add an "Always Display" column to the list. Checking "Always Display" for an associated option will ensure that the option is always visible to the user and cannot be filtered out by user input.

  13. If applicable, select Copy to Environment to copy the list to another environment Button to Copy to environment on a list option.

  14. Click Save The Save button on the new list screen.

  15. You can now add the list to a form Form element with a custom list selected in the drop-down.


Create an HCMS Categories List

  1. You will first need an active HCMS Integration

  2. Sign in to your site

  3. Navigate to Advanced Tools, then select Lists The Advanced Tools menu expanded with Lists selected in the sub-menu.

  4. Click Add List (plus-sign icon) in the bottom-right corner of the screen The 'Add List' button.

  5. Select the HCMS Categories tab and add a Label The HCMS Categories list tab with the Label field highlighted.

  6. Select the environment you wish to add the list to HCMS categories section with highlighted environment options.

  7. Click Add All Categories to add all categories from your HCMS instance or select individual categories using the Available Categories dropdown The available categories drop-down list and a button to add all categories.

  8. Click a Category name to update its label, if desired Highlighted category selection on a list.

  9. In the Color column, click the color picker to select a color for an option The categories list with the Color column highlighted.

  10. Click and hold the order handle (horizontal-lines icon) to the left of an option to drag and drop it into the desired order Selection of categories with the reorder icon highlighted.

  11. Click the Delete icon (black trash-can icon) to the right of a category to remove it from the list List of available categories with a highlighted delete icon for removal.

  12. If needed, toggle on Show Always Display Options and check the options that should always display in the list The 'Show Always Display Options' toggle enabled on the list.

    Note:

    Checking "Always Display" for an associated option will ensure that the option is always visible to the user and cannot be filtered out by user input.

  13. Click Save The Save button on the new list screen.

  14. You can now add the list to a user-select element (checkbox, radio button, select, or autocomplete) on a form HCMS Categories selected on the List tab of a form element.

  15. If you have an HCMS workflow event configured then this will automatically pull in any selected categories and add them to the category of the content being created Submission Events section highlights categories added from HCMS form elements.


Create a SharePoint List Column

  1. You will first need an active SharePoint Integration

  2. Sign in to your site

  3. Navigate to Advanced Tools, then select ListsThe Advanced Tools menu expanded with Lists selected in the sub-menu.

  4. Click Add List (plus-sign icon) in the bottom-right corner of the screen The 'Add List' button.

  5. Select the SharePoint List Column tab and add a LabelCreating a new SharePoint list column with a Label field highlighted.

  6. Select the environment you wish to add the list to SharePoint list highlighting the 'Knowledge Management' environment.

  7. Fill out the SharePoint fields:Form fields for SharePoint site, list, and column selection with a save option.

    • SharePoint Site: Select the SharePoint site you would like to use for the list

    • SharePoint List: Select the applicable list

    • SharePoint Column: Choose the column you wish to populate the list with. Click the arrow to make sure the list is pulling in all of the available options.

  8. Click SaveThe Save button on the new list screen.

  9. You can now add the list to a form Radio buttons element details for selecting a SharePoint list in a form.

  10. The list can also now be selected under the SharePoint: Create List Item Submission Event


Create a Salesforce Picklist

  1. You will first need an active Salesforce Integration

  2. Sign in to your site

  3. Navigate to Advanced Tools, then select ListsThe Advanced Tools menu expanded with Lists selected in the sub-menu.

  4. Click Add List (plus-sign icon) in the bottom-right corner of the screen The 'Add List' button.

  5. Select the Salesforce Picklist tab and add a Label
    New List creation interface with highlighted Label field and Salesforce Picklist option.

  6. Select the environment you wish to add the list to
    The Environment options for a Salesforce List.

  7. Fill out the Salesforce fields:
    Form fields for selecting Salesforce Object and Field.

    • Salesforce Object: Select your Salesforce object from the list

    • Salesforce Field: Choose the Salesforce Picklist field

  8. Click SaveThe Save button on the new list screen.

  9. You can now add the list to a form
    The Salesforce list selected on a radio button element.

  10. The list can also now be selected under the Salesforce: Create Object Record Event
    The Salesforce picklist element selected on the workflow event.


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