Payments Integration

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Process Automation and Digital Services offers built-in integrations to CivicPlus Payments, allowing CivicPlus customers to quickly and easily integrate with their payment gateway of choice.

Important Notes

  • You must already have CivicPlus Payments set up in order to use this integration. If you are interested in using CivicPlus Payments, contact your Customer Success Manager to get started.

  • Payments is an application that connects your Process Automation and Digital Services product to supported payment gateways. You must use one of the supported gateways with Payments. You will need to work with your gateway provider to set up your merchant account. Learn more about how Payments works.

Instructions

  1. Sign in to your site

  2. Navigate to Advanced Tools and select Integrations Integrations Menu.

  3. Select Setup Integration on the CivicPlus Pay card Setup integration.

  4. Fill out the following fields: Pay fields.

    • Base URL: This should be the default of https://pay.civicplus.com

    • Client Id: The Client ID is specific to your CivicPlus Payments gateway

    • Client Secret: Add the Client Secret for your CivicPlus Payments gateway

      Note: You must have Payments set up in order to obtain your Client ID and Client Secret. You will be unable to view this Client Secret after saving the integration.

    • Payment Type: Select Credit/Debit Card or ACH from the drop-down

  5. If needed, select + Add Gateway to add additional gateways to your integration Add gateway.

  6. Click SaveSave integration.

  7. You can now build a form to accept payments and add a CivicPlus Pay Payment Event

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