This article will show you how to manually adjust the credit on an account.
Instructions
Search for and select a user
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Under Account Actions, select Adjust Credit

Adjust the New Credit Amount

Enter a Comment, if desired

Click Submit

View the receipt

This article will show you how to manually adjust the credit on an account.
Search for and select a user .png?sv=2022-11-02&spr=https&st=2026-02-24T03%3A55%3A22Z&se=2026-02-24T04%3A06%3A22Z&sr=c&sp=r&sig=Pezcr%2BD6bsuoMDJ35lGMzufA4XOrTwT42X5moKJY7jU%3D)
Under Account Actions, select Adjust Credit
Adjust the New Credit Amount
Enter a Comment, if desired 
Click Submit
View the receipt 