Adjust Unbilled Reservations

This article will show you how to use the Bulk Time Adjustment Wizard to adjust times for unbilled reservations. Due to the financial impact, billed-out reservations must be adjusted individually.

Instructions

1. Navigate to Facilities > Permits

2. Next to the Permit #, select to either Create a New Permit or Lookup an existing permit

3. Configure Permit Lookup fields and click Search

   • Customer Name: Lookup the account

   • Date Range: Enter a date range

4. Select the desired permit from the Results

5. Click the Adjust Unbilled button

6. Use the Bulk Adjust Unbilled Permits tool

   • At Facility: Choose the facility that contains the reservation(s) you want to adjust

   • Between: Create a From Date and To Date date range

   • Starting At / Ending At: Create a time range

   • Days of the Week: Select specific weekdays

   • Change Times To:

     • Start Time: Choose either a Specified Start Time, which is a specific time, or a Relative Start Time in Minutes, such as “2 minutes after the current start time.”

     • End Time: Choose either a Specified End Time, which is a specific time, or a Relative End Time in Minutes, such as “2 minutes after the current start time.”

   • Cancel Unbilled Permits: Select to cancel unbilled permits

7. Click Apply Adjustment