Important Note
This feature will be released on September 9, 2026, by 11:59 p.m. Central.
Organizations can configure participant limits for Family Memberships to better manage how many adults and children can be included. Set Family membership limits in session settings, including:
Max Adults per Family Membership
Max Children per Family Membership
Existing Max Cards per Household Setting
When a limit is reached, the system displays a clear message indicating that no additional members of that type can be added. Participant limits give organizations more control over Family membership setup and help ensure memberships follow configured adult and child limits. Renewal handling also provides clear guidance when memberships exceed updated limits, while preserving staff override workflows when needed.
Membership Renewal Behavior
During renewal, participant limits are checked against the memberships selected members. If a renewal would exceed newly configured participant limits:
Public users must update their selections, such as removing participants, before they can continue with renewal
Staff without override permissions will be prompted to obtain override approval before continuing
Admins and staff with override permissions can continue with the renewal even when limits are exceeded
Auto billing renewals will not be impacted by the limit configurations and will continue to process normally in this scenario
To see how to select additional members at checkout view the Select Additional Members for Family Membership at Checkout article.
How to Assign Participant Limits Instructions
Log in to Recreation Management
Use the left hand navigation menu to select the Activities tab, and then Activity List
Here you can either locate an Activity/Session that has memberships set up or create a membership activity session. To learn more about configuring membership settings view the Configure Membership Settings article.
Click the edit session pencil icon
Navigate to the Advanced tab
Update the Membership Participant Limits
Max Adults per Family: Adults are classified as 18 years old and older.
Max Children per Family: Children are classified as 17 years and younger.
Note
To view these fields the Membership Type must be set to Family.
The quantities in these fields do not need to equal the Max Cards per Household field.
Click the Save Session button
