Change a Participant: Wrong Account Member Registered

If the wrong Account member is registered for an event, you can change the participant to the correct account member by using the change participant feature.

Important Note:

You can only transfer participants who are on the same user account. You cannot switch from one family account to another. If you must switch to a completely different account, please Contact Recreation Management Support for assistance.

Instructions

1. Search for and select a user account

2. Select Voids, Refunds, & Transfers

3. Select the Actions. Then select Change Participant next to the Transaction you want to edit

4. Under Target Participant, select the participant you want to change to

5. Select Preview Transfer

6. Select Complete Transfer