Change Password for Your Account

This article will show you how internal staff users can change their passwords in Recreation Management. The way you change your password depends on whether or not you can access your account.

Important Notes

• The following instructions are only for organizations that are not using CivicPlus CivicPlus Single Sign-On.

• If your organization is using CivicPlus CivicPlus Single Sign-On, please reference the instructions to reset your password.

I Can Log In to My Account

1. Sign in to your account

2. Navigate to your User Profile and then My Account

3. Hover over your name and click the edit icon

4. Enter your desired Password into the fields

   Note:

   Your password must be at least 8 characters long. Your password must contain at least 3 of the following:

   • Lower case letters

   • Upper case letters

   • Numbers

   • Special characters

5. Click Save User

I Cannot Log In to My Account

1. Log in to Recreation Management

2. Select Password Reset
   

3. Enter your Email address
   

4. Click the Submit button
   

5. Click the link in your email

6. Enter your New Password into the fields
   

   Note:

   Your password must be at least 8 characters long. Your password must contain the following:

   • Lower case letters

   • Upper case letters

   • Numbers

   • Special characters

7. Click the Submit button