Change Password for Your Account

This article will show you how internal staff users can change their passwords in Recreation Management. The way you change your password depends on whether or not you can access your account.

Important Notes

• The following instructions are only for organizations that are not using CivicPlus Single Sign-On.

• If your organization is using CivicPlus Single Sign-On, please reference the instructions to reset your password.

I Can Log In to My Account

1. Sign in to your account

2. Navigate to your User Profile > My Account

3. Hover over your name and click the edit icon

4. Enter your desired Password into the fields

   Note: Your password must be at least 8 characters long. Your password must contain at least 3 of the following:

   • Lower case letters

   • Upper case letters

   • Numbers

   • Special characters

5. Click Save User

I Cannot Log In to My Account

1. Select Password Reset

2. Enter your Email address

3. Click Submit

4. Click the link in your email

5. Enter your New Password into the fields

   Note: Your password must be at least 8 characters long. Your password must contain the following:

   • Lower case letters

   • Upper case letters

   • Numbers

   • Special characters

6. Click Submit