Create a Public Account on Mobile

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This article will show you how a public user can create an account on the mobile view.  

Instructions

  1. Click Account at the top of the screen Guest Account Icon

  2. Click the Login with Email button Rec Public Mobile Login with Email Button

  3. Click the Sign up Link  Rec Public Mobile Sign Up Link

  4. Fill out Email Login Fields  Rec Public Mobile Create an Account Fields

    • Email: Enter an Email for the Account

    • First Name: Fill in the first name for the Account

    • Last Name: Fill in the Last name for the Account

    • Password: Set up a password with the requirements

    • Confirm Password: Retype the password

  5. Click the Create Account Button Rec Public Mobile Create Account Button

  6. Enter the OTP that was sent to your email and click the Verify button Rec Public Mobile OTP Verify Account

  7. Fill in the user fields Account Settings fields on a mobile device.

    Note: Fields will vary based on your site, including required fields.

    • Account:

      • Email Address (Required): Enter the primary email address of the user

      • Password/Confirm Password (Required if applicable): Create and confirm a password

        • Passwords must be at least 8 characters long and contain characters from at least 3 of the following categories:

          • Lowercase letters

          • Uppercase letters

          • Numbers

          • Special characters

    • Basic Info: (Required)

      • Name: Provide first, middle, and last name

      • Gender: Specify the gender of the user

        Note: If you have enabled the Inclusive Gender Options setting, Non-Binary and Prefer Not To Say will show as options.

      • Birthdate: Enter the user's date of birth

    • Contact:

      • Primary Phone (required): Enter the primary phone number and select the mobile carrier if applicable

      • Mobile Phone: If desired, add a cell phone number and select the carrier

      • Work Phone: If desired, add a work phone and carrier

        Note: If listing a cell phone number, you must select the mobile carrier if the user wishes to receive text message notifications.Rec Mobile Account Creation Text Message

    • Address (required):

      • Address Line 1-2: Add the address of the new user

      • City, State, Zip: Enter the zip code, city, and state for the user

      • Country: Select the correct country for the user

      • County: Enter the residential county or parish

      • Apply Changes To Other Household Members: Select if you wish any changes you make to contact information for this account holder will apply to all members of the account

    • Manage Emergency Contacts: Add emergency contacts for the user.

      Note: If the Emergency Contacts Required organization option is enabled, you will be required to add the specified number of emergency contacts before creating the user.

  8. Click Apply after filling out any fields Rec Mobile Account Creation Contact Information Apply.png

  9. Click the Catalog Icon in the top right corner to start signing up for activities The Catalog icon in the top right corner of the mobile account settings page.

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