Drop-In FAQs/Troubleshooting

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This article may help you troubleshoot some Drop-In issues.

FAQs

Why does my Session say Activity?

If you click Create Session immediately after you create the Activity, the system may take a few minutes to refresh and load appropriately. Wait and try again.

Why do I have to select a General Ledger (GL) Code?

You will not be able to save the Drop-In Session without a GL Code.

Why do I have to select a Facility Schedule?

Your Drop-In Activity will not appear in the Catalog until you associate it with a Facility.

Why can't I see my drop-in in the Catalog?

You must be logged into the same location as what is set in the Facility Schedule. For example, if A.G. Wright Baseball Field is selected as the facility on the schedule, you must be in the A.G. Wright Middle School location. Learn how to Change Your Location.

facility selected

Additionally, you must select the current day to see the drop-in in the Catalog. For example, if today is Thursday, you must select Thursday to view the drop-in session. Otherwise, you will have to wait for the next available day to see the drop-in.

drop in date

Do instructors get paid for drop-ins in addition to any pre-registered participants?

Yes, instructors will be paid for drop-ins.