FL10: Program Check-Ins

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Previous Step: Facility Check-Ins

The Check-In section is a useful feature of the product that allows staff members to verify the access of Users in a facility, activity, or in attendance at a ticketed event. Check-ins are recorded in the system and can be referenced in the reporting section.

Video Instruction

Watch the video to learn about Check-Ins. Once finished, review how to apply what you learned in the system before continuing to the next lesson, Membership Cards & Check-Ins.

When to Use

Check-ins can validate attendance and access to:

  • Participants showing up for drop-in classes such as fitness classes

  • Attendance of ticketed special events such as movie nights, concerts, and festivals

  • Membership access to a facility

How to Apply

While learning how to use the activity check-in sections, you may experience areas where you have questions. If you have any questions or run into issues, please keep track of them so your CivicPlus representative can address them during training.

Please complete the following:

Practice checking in a member to a facility their membership has access to

Enroll a test user in a class and set the schedule to the current day

In the upper right-hand corner of Recreation Management, set your location to the same location the session is scheduled to take place and familiarize yourself with the activity check-in section

Practice checking in members in the quick check-in section

Explore and test checking in on a mobile device

Additional Resources

Here are helpful articles about Check-Ins for your reference:

Related Lessons

If you are interested in learning more, try completing these lessons:

Next Step:  Membership Cards & Check-Ins