GL Troubleshoot - Transaction Report & Payment Account Do Not Match

Your payment totals from the Transaction Report may not match your Payment Account in the General Ledger (GL).

• Make sure you only add the columns from the Transaction Report that map to the Payment Account in the

• Make sure you assign a GL to each of your payment types

Important Notes:

• This will only work for Administrators.

• You must enable the Cash General Ledger Accounting Method.

Who can use this feature?

System Admin

Instructions

1. Log in to Recreation Management

2. Navigate to the Reports tab

3. Select GL/Revenue Reports, and then General Ledger Detail

4. Apply filters

   • From and To Dates: Enter the date range for the unitemized transactions

   • Filters: Apply value filters

   • Fields: Apply field filters

   • Refresh: Click the green button to run a report

5. Navigate to the last or second to last page to find the Unitemized transactions and click on the Receipt # to edit the transaction

6. Navigate to the GL Edit tab

7. Adjust the Revenue Code

8. Select Save GL

   Note:

   If you only fix the individual transaction, please remember to go fix the underlying program, rental, or POS item that does not have a GL. Otherwise, you will continue to get Unitemized transactions when people pay for those things.

   • Assign GL Codes to Sessions

   • Assign GL Codes to Facilities

   • Assign GL Codes to POS Items