Recreation Management can print/cut thermal receipts using your receipt printer, and pop open POS cash drawers. To do this, we use a Java plugin that prints directly to your receipt printer and/or cash drawer.
Important Note:
Star TSP100 printers must configure in Epson ESC/POS mode for cash drawer and receipt cutting functionality.
Instructions
Connect your printer and/or cash drawer to your PC
For USB printers, make sure it is connected and you installed the drivers from the manufacturer (either by CD (Compact Disc) or download). The printer should be visible in "Devices and Printers" in Windows.
For connecting directly using serial, see our Connect a Serial Printer in Windows article
Cash drawers can be plugged directly into the PC, or more commonly, they are plugged into the receipt printer, which is plugged directly into the PC.
Note:
Recreation Management supports version 2.0.12 and back. Please do not download 2.1 or higher as it may interfere with the performance of the receipt printers.
After downloading check to make sure the QZ tray app is set to automatically start.
Configure in Recreation Management
Use in Recreation Management
Connect a Serial Printer in Windows: Add a "generic / text only" printer named CivicRec for compatibility and/or serial printers
In order to assure that the printer sends a cash drawer kick command, view our article Cash Drawer Command Setup for Windows