Split Household Payments

Prev Next

This article will show you how to allow a household account to submit a payment for a user on a different account. This can be done during the initial checkout process or when making a payment on an existing balance.

Important Note:

The transaction will appear under the paying household’s account transaction browser while the registration will appear in the participant’s account transaction Browser.

Instructions

Split Household Payments During Initial Registration

  1. Navigate to the Catalog catalog

  2. Search for and select the Account that will be paying for the transaction select user

  3. Select the activity session select session

  4. Click Add Non-Account Member add non account member

  5. Use the Account Lookup tool to search for and select a user from a different household select other account

    Note: If the user is ineligible, click Ok on the override prompt. ok override

  6. The non-account member will display in the cart user cart

  7. Proceed through the checkout process checkout screen

  8. The receipt will show the paying household under the Account Information section and the participant from the other account will be listed on the Item line account difference on receipt

Split Household Payment on an Existing Balance

  1. Access an account's balances view balances

  2. Select the desired item and click Pay Selected Balances pay selected balances

  3. On the Payment screen, choose a payment type payment type

  4. Change the Payer Account to the account that will be paying for the item payer account

    Note: If using the Credit/Debit payment type, you can add the other account holder's card information.

  5. Click Add Payment add payment

  6. Select Complete Transaction complete transaction

  7. The receipt will list the different account as the Payer for the transaction payer receipt