Documentation Index

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Process a Transaction Internally

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This article will show you how to process a transaction internally through the Catalog.

Important Note:

The process may differ slightly, depending on the session/facility, but the navigational steps are the same for all transactions.

Instructions

  1. Log in to Recreation Management

  2. Navigate to the Catalog tabNavigation menu Highlighting the Catalog Tab

  3. Search for and select the user's Account Catalog screen highlighting the account search bar.

  4. Choose the category of activity Catalog Tabs with a highlighted activities tab selection.

  5. Select a session/facility/item Catalog screen highlighting a Session selection under programs in the activities tab.

  6. Configure other item settings (will vary by activity/facility/item) and click the Add to Cart buttonCatalog membership selection for fitness program with highlighted account member and add to cart option.

  7. Select the Checkout buttonCheckout summary showing total amount and payment options for membership fees with the checkout button highlighted

  8. Respond to any Prompts, Waivers, or Documents (will vary based on setup)

    Note

    If you are logged in as a staff member you will need to upload documents after checkout. To learn more about Document Management please see our Document Management Guide article.

  9. Review details on the Payment screen Payment details including total charges and payment options.

    Notes: If needed, add notes for the transaction Payment screen highlighting the Notes drop down menu and field box.

    • Date Override: If needed, change the date of the transaction Payment screen highlighting the Date Override drop down menu and calendar.

    • Pay Later: Set the full balance in the cart or a percentage (25%, 50%, or 75% of the total) to be due at a later date. This will pick up everything in the cart. Learn more about Pay Later.  Payment options highlighting the pay later drop down menu.

    • + next to name and session: This option can be used to add Discounts or Add-Ons Payment section showing item details, add-ons, and convenience fee options.

    • Available Payment Plans: If applicable, select a payment plan for the user

    • Pricing Options Arrow: If needed, select the arrow next to each line item amount to set pay later and add a due date on an individual item Checkout screen highlighting the Price drop down arrow for pay now and pay later price fields.

    • Gift Card Code: Claim a gift card code, if applicable Input field for gift card code with claim button and total payment details.

    • Add Payment: Choose a payment method. These options may very based on settings. List of payment options including user credit, cash, and gift card.

      Note: All dollar amounts are editable on this screen.

  10. Select Complete Transaction Complete Transaction button highlighted on payment screen.

  11. View the receipt Transaction receipt for registration and payment details.

  12. If needed, choose a Receipt action Transaction receipt options including email, print, and thermal printing features.

    • Email: Send an email receipt to the account holder (receipts will not automatically be emailed on internal transactions)

    • Print: Select to print or save a PDF copy of the receipt

    • Thermal: Choose to print via a thermal receipt printer