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Migrating a User Credit

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This article outlines the method of transferring your community members' current user credit from your previous system into Recreation Management.

Important Note:

To avoid any accounting discrepancies, transferring account credit should be done before taking any real payments.

Instructions

  1. Create an account for the renter

    Note:

    If you purchased a User Import, make sure the import is completed before beginning to transfer user credit accounts. If you have purchased a User Import, skip to step 2.

  2. Create "Paid in Old System" Payment Type

  3. Set Up User Credit as a Point Of Sale (POS) item

  4. Apply User Credit to the community member’s account from the Catalog

    1. Navigate to the Catalog:
      Navigation menu Highlighting the Catalog Tab

    2. Search for and select the renter's account:
      Catalog Account Search bar highlighting an account search and selection.

    3. Select the Point of Sale tab:
      POS tab highlighted on the catalog screen.

    4. Select the User Credit button:
      User Credit selection on POS tab screen.

    5. Select the Cart icon in the top right corner:
      Cart button highlighted on the Catalog screen.

    6. Click the Checkout button:
      checkout button highlighted in the expanded cart menu.

    7. In the Payment screen, edit the amount of User Credit you are transferring to the community member's account:
      Payment options for a gift card including price, date, and apply button.

    8. In the Add payment menu, click + Paid in Previous System:
      Add payment options with the Paid in Previous System option highlighted.

    9. Click Add Paid in Previous System Payment
      Form fields for payment details with a highlighted button to add previous payments.

    10. Click Complete Transaction
      Complete Transaction button highlighted on payment screen.

    11. Review the Receipt

  5. View user Credit for an Account