Transferring a User Credit

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This article outlines the method of transferring your community members' current user credit from your previous system into Recreation Management.

Important Note:

To avoid any accounting discrepancies, transferring account credit should be done before taking any real payments.

Instructions

  1. Create an account for the renter.  

    Note: If you purchased a User Import, make sure the import is completed before beginning to transfer user credit accounts. If you have purchased a User Import, skip to step 2.

  2. Create "Paid in Old System" Payment Type

  3. Set Up User Credit as a Point Of Sale (POS) item

  4. Apply User Credit to the community member’s account from the Catalog  

    1. Navigate to the Catalog Navigate to the Catalog tab

    2. Search for and select the renter's account search and select the renters account

    3. Select the Point of Sale tab  Select the Point of Sale tab

    4. Select the User Credit button  Select the User Credit Button

    5. Select the Cart icon in the top right corner  Select the Cart Icon

    6. Click the Checkout button   Click the check out button

    7. In the Payment screen, edit the amount of User Credit you are transferring to the community member's account  Edit the amount of User Credit as needed

    8. In the Add payment menu, click + Paid in Previous System Click Paid in Previous System

    9. Click Add Paid in Previous System Payment Click Add Paid in Previous System

    10. Click Complete Transaction  click Complete Transaction

    11. Review the Receipt  Review the receipt

  5. View user Credit for an Account